Contents Division Manager Location: GA-Canton-30114 Post Date: 08-14-23

PuroSystems LLC
CA - Newfoundland and Labrador - Woodstock
December 23, 2024
Management

Contents Project Manager

We are a restoration company that specializes in water, fire, mold, and biohazard restoration, seeking an Experienced Restoration Contents Division Manager to join our team.

Come join one of the fastest-growing industries in the nation!

Our Mission

If you are friendly, energetic, detail-oriented, and enjoy helping people, this might be the job for you. At PuroClean, our mission is to develop a strong and competent workforce that serves the needs of our customers and the community.

Position Summary / Purpose

As a Contents Project Manager, the ideal candidate will create high levels of customer satisfaction by exceeding their expectations and fulfilling the company's contractual obligations through timely and profitable delivery of restoration contents services.

Facilitate the timely and profitable delivery of all content services required to rapidly return customers' property to pre-loss condition, minimizing repairs and downtime following property damage.

Principal Duties and Responsibilities

Exceed established targets for responding to and completing contents estimates on losses.
Maintain strategic relationships with vendors and subcontractors.
Exceed profitability targets on managed projects.
Plan and execute projects to completion.
Obtain written contracts and discuss payment terms and delivery of services with customers.
Maintain efficient and accurate flow of contents cleaning procedures from pack out to the pack back.
Coordinate resource planning of contents staff.
Maintain market leadership through continuous implementation of state-of-care technology as it pertains to the delivery of contents cleaning services.
Coordinate estimates from subcontractors for contents repairs.
Write detailed contents estimates.
Order materials required for projects and coordinate delivery to job site or warehouse.
Maintain effective communication with customers and all involved parties.
Perform personal property inspections and complete reports.
Perform contents cleaning as needed.
Effectively develop contents cleaning staff.
Communicate with customers and adjusters and conduct in-home inspections as needed.
Assist in interviewing, hiring, training, and discharging contents cleaning staff.
Monitor production efficiencies.
Review job costing on completed contents cleaning.
Policy Implementation.
Ensure proper reporting and documentation on contents claims.
Report and document non-salvageable contents.
Ensure documentation matches written estimate.
Ensure proper handling of customer contents.
Manage entire contents division.

Additional Duties and Responsibilities

Maintain project files, photos, and inventory list.
Attend company meetings.
Perform minor repairs on company equipment and vehicles as it pertains to contents.
Constantly look for opportunities to add revenue to the company by developing relationships.

Working Relationships and Scope

Works with Estimators to review and oversee contents estimates and documentation.
Works with Operations Manager in hiring and discharge of contents division personnel.
Coordinates with Marketing for follow-up and job evaluation with customers.
Coordinates with customer and administration function for timely collection of project payment.

Qualifications - Knowledge, Skills, and Abilities

Education and Experience

High school (or GED) diploma plus 2 to 5 years of industry experience. 5-7 years of restoration experience and a demonstrated working knowledge of pack-out and cleaning procedures.

Mathematical Skills

Adequate math skills. Ability to compute percentages and verify the reasonableness of estimates, financial data, and reports.

Computer Skills

Working knowledge of Xactimate, Contents System (Xact Contents or ICAT a plus), DASH, and all required documentation platforms. Demonstrates basic proficiency in the use of computers and software, especially MS Word and Excel.

Job Type

Full-time

Schedule

10 hour shift
12 hour shift
8 hour shift
Holidays
Monday to Friday
On call
Overtime
Weekends as needed

Education

High school or equivalent (Preferred)

Experience

Cleaning: 2 years (Preferred)
Restoration industry experience: 1 year (Preferred)

License/Certification

Driver's License (Required)

Work Location

In person

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Read the full job description and apply online on the recuiter's web-site

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