Sr. Account Manager- Labrador City, NL

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Location:
Wabush, NL, CA, A0R 1B0

Onsite or Remote:
Hybrid Position

Komatsu is an indispensable partner to the construction, mining, industrial, and forestry industries that maximizes value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance.

Komatsu Mining Corp. offers rewarding experiences and unique growth opportunities:

  • Competitive wages:
    base pay is $113,742- $142,177/year
  • Comprehensive benefits package (health & dental, vision coverage, healthcare spending account, and life insurance)
  • Personal wellness spending account
  • Company-sponsored registered pension plan (RPP) and matching program
  • Paid vacation
  • Company-supplied tools
  • 4/5 Rating on Glassdoor
  • Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment
  • Discussion regarding full compensation package conducted upon initial pre-screen

Reports to:
Regional Manager, Eastern Canada

Shift:
Monday to Friday, 8 hours

Allowances:
Additional premiums and allowances are associated with this position due to location

Location:
Labrador City, NL

Relocation:
Relocation eligible within Canada

Key Job Responsibilities

  • Partner with customer's senior management team to maintain existing long-term relationship and support the marketing and sales of equipment, parts, and services
  • Establish and maintain strong lines of communication to understand the customer's operations, equipment needs, maintenance schedules/plans, and practices
  • Maintain Komatsu's brand reputation as a mining partner in the region by demonstrating strong support and reliability towards the customer
  • Formulate accurate and timely equipment and service forecasts, pricing, quality, estimates and utilization reports
  • Develop short, medium and long-term strategic plans ensuring alignment of equipment, parts and services to support the customer's future mining operations
  • Respond in a timely fashion to customer inquiries related to all account matters such as products, parts and parts planning, availability issues, invoicing, equipment safety, warranty, and contract matters
  • Provide product and service support using value added selling techniques to maximize sales and profitability
  • Develop and maintain client data utilizing customer relationships management (CRM) software
  • Ensure customer follow up and satisfaction within area of primary responsibility
  • Comply with Komatsu and customer safety policies/procedures and applicable regulatory, customer or industry requirements

Qualifications/Requirements

  • Must be self-motivated with sales driven attitude
  • Engineering Degree would be considered an asset
  • Bachelor's Degree in Business, or a related field and/or equivalent work experience
  • General Heavy Equipment knowledge, with basic mechanics, hydraulics, and electric knowledge
  • 5+ years of parts and/or operations experience with continuously expanding professional experience
  • Proven and demonstrated ability to establish strong relationships with key stakeholders, both internally and externally
  • 5 years' experience working directly in sales focused or similar account management role
  • Effectively present information and respond to questions from groups of managers across the organization, clients, customers, and the public
  • Proven and demonstrated leadership skills with a strong ability to communicate at multiple levels
  • Strategic thinker - strong ability to see opportunities and ability to convert into added value proposal for our clients
  • Superior interpersonal and communication skills with ability to connect with a variety of stakeholders at multiple levels
  • Verbally presents messages in a clear, concise manner
  • SAP and solid MS office skills (Word, Excel, PowerPoint, Project)

Additional Information

Komatsu (Joy Global - Canada) is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce strongly contributes to our business growth and product innovation. Komatsu is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, or a conviction for which a pardon has been granted.

As we search for collective healing and true reconciliation, we are striving to build respectful partnerships with the Indigenous Peoples in Canada. We would like to acknowledge that most of our team members gather, work, and play on the traditional and ancestral homelands of Indigenous Peoples and Nations across Turtle Island, each with their own unique history, culture, and traditions.

Accommodation during the recruitment process is available on request.

While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.


Read the full job description and apply online on the recuiter's web-site

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