Manager Front Store

Requisition ID: 186364
Career Group: Pharmacy Careers
Job Category: Retail - Front End
Travel Requirements: 0 - 10%
Job Type: Full-Time

Country: Canada (CA)
Province: Newfoundland and Labrador
City: St. John's Metro Area

Embark on a rewarding career with Sobeys Inc., celebrated among Canada's Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better - great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Ready to Make an Impact?

The Manager Front Store will provide and communicate the strategic direction and vision for the store. The Manager will manage all facets of store operations and ensure operational excellence in retail merchandising, inventory management, employee engagement, and customer engagement and relations. The Manager will coach and develop the store team to provide superior customer service and shopping experiences which will be achieved through execution of strategy, customized for the local market in an engaging working environment, while achieving budgeted financial results. Actively contributes to an environment of employee and customer engagement.

Here's where you'll be focusing:

• People Leadership:
  • Demonstrates co-operation and enthusiasm for Lawtons Drugs initiatives; flexibility in response to situations outside the norm.
  • Partner with other departments in overall store strategic direction and team spirit.
  • Create a coaching and development culture for all store employees which embraces a passion for health and wellness.
  • Oversee total store talent management including recruitment, succession planning, orientation and training, performance management and compensation.
  • Ensure the communication of operational requirements/changes and store vision to total store.
• Customer Offering:
  • Understand and respond to local market needs and competition.
  • Ensure superior execution of retail programs and provide feedback and recommendations to appropriate parties.
  • Role model, coach, and reinforce customer service expectations on a daily basis for all staff.
  • Ensure community presence by working with store management and community partners to host/support community events.
  • Create a shopping experience that engages your customers in a way that enhances loyalty, sales, and profit.
  • Execute winning conditions.
• Policy/Regulatory Adherence:
  • Ensure all applicable company policies and procedures are communicated and adhered to.
  • Responsible for ensuring that WHMIS and OH&S and other requirements through the LMS are implemented and maintained.
• Financial:
  • Responsible to ensure efficient operation of the business to achieve all financial targets and deliver on budgeted Key Performance Indicators.
  • Manage front store expenses.
  • Identify and capitalize on opportunities within store/market.
• Personal/Professional Development:
  • Thoroughly understand all relevant company programs and attend training as required.
  • Maintain knowledge of current industry trends.
• Employee Engagement:
  • Be known as the 'employer of choice' by actively supporting an environment of employee engagement.
• Other Duties:
  • Coordinate maintenance of store equipment and repairs.
  • Actively contributes to an environment of employee and customer engagement.
  • Other duties as required.

What you have to offer:

Required Technical Skills:

• Above average oral and written communication skills.
• Full knowledge of retail operations and skills throughout the total store.

Preferred Technical Skills:

• Working knowledge of SAP, POS and Chainware.

Required Education:

• High School Diploma.
• Two to three years of experience in a supervisory role.

Preferred Education:

• Undergraduate Degree.
• Retail experience.
• A combination of education and experience may be considered.

We offer a comprehensive Total Rewards package, which varies by role and is designed to help our teammates to live better - physically, financially and emotionally.

Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.

We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:

• Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
• Access to Virtual Health Care Platform and Employee and Family Assistance Program.
• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
• A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
• Learning and Development Resources to fuel your professional growth.
• Parental leave top-up.
• Paid Vacation and Days-off.

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.