Customer Service Administrator

Carquest Canada
CA - New Brunswick - New Brunswick
January 19, 2025

Are you looking for an opportunity to incorporate your passion for cars and your passion for providing best in class customer service? At CARQUEST, we strive to be the best parts provider in the automotive after-market industry.
We are looking for a positive, goal-driven, car enthusiast to join our collaborative customer service team who are dedicated to building authentic relationships with our customers.

About the Position:

Our Customer Service Administrator at our Saint John office will report to the Customer Service manager and is responsible for responding to customer requests to place orders, determine the availability of parts and prices in a timely and efficient manner.

What we have to offer:

Opportunity to work for the largest after-market auto parts provider in North America
Visibility to career growth opportunities across the entire organization
Access to a robust online training system for personal or leadership development
Employee discounts at any of our retail stores
Financial benefits including group RRSP with employer contribution and discounted stock purchase plans
Employee benefits including health and dental after 3 months

What you bring to the team:

You are passionate about customer service - It is in your nature to continuously provide exceptional customer service and you are driven to build long-lasting relationships with customers, peers, management, etc.

You are an efficient problem solver under pressure - You can research and handle customer issues as they arise including notifying customers regarding fill discrepancies on 'must have orders'

You are a resourcefulmulti-tasker - You have the ability to check prices and parts availability while speaking with customers and can re-key 'unknown orders' to identify customer names, addresses and any other information for proper billing and shipping

You are a team player - You are dedicated to contributing to a collaborative team with a positive and friendly attitude

You are organized and thorough - You will maintain the special order file and follow up as necessary for billing invoices not received and proof of delivery to customer, you will maintain records to ensure prompt and accurate reporting and you will document over/short claims for research and resolution

You are reliable - You are a self-starter who is dependable in completing tasks, is responsible in dealing with confidential information and contributes to a safe work environment

You are adaptable - You can perform accounting duties consisting of credit entry, order entry and direct billing for shipments from other company locations

Read the full job description and apply online on the recuiter's web-site

Related Job Postings

Deployment Field Technician

Soroc Technology

CA - NB - NB - Fredericton
January 19, 2025

Summary: As a Deployment Field Technician, you will be responsible for completing various installations for our clients, including but not limited to POS systems, desktops and laptops, server and network equipment, etc., as well as completing site surveys and other administrative tasks as required....

Find Jobs Hiring Now Near You!

Get Jobilize Job Search Mobile App Now