FSQA Manager - SAP QM

The Opportunity:

The implementation of SAP QM (Quality Management) has provided the business with an essential tool to support the Maple Leaf Foods Quality Strategy. SAP QM is used for the management of non-conformances, in-process and product quality monitoring, and is an integral part of managing product quality and food safety holds.

As a member of the Food Safety & Quality Systems team, the FSQA Manager, SAP QM will lead and provide support for the use of the QM system through data maintenance, metrics development, ongoing analysis, and continuous improvement activities. As part of the FSQA Systems team, the FSQA Manager, SAP QM will also understand business processes and support system users in all quality and food safety related business processes. The role requires skills for effective performance and leadership in both team and independent work environments, within the framework of the Maple Leaf Leadership Values.

Any MLF team member interested in being considered for this role is encouraged to apply online by January 21. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

The FSQA Manager, SAP QM will be responsible for the setup and management of all Quality Management (QM) checks in SAP for new and existing products, ingredients, and packaging, and maintaining the accuracy of the data in the system.

In addition, the manager will be required to:

1. Deploy and oversee loading of QM Checks to support the rollout of FSQMS (Food Safety and Quality Management System)
2. Manage/Complete ECRs
3. Monitor the use of the QM system including analysis of QM data in SAP, monitoring of KPIs and take corrective actions as appropriate to ensure system and data integrity
4. Oversee reporting including:
   
1. Weekly Inspection Lot Conformance Report
2. Monthly Supplier Non-Conformance Report
3. QN Insights (Power BI)
4. Other reports as required
5. Lead the QM Key User network and support RD Key User network
6. Train and Coach business users on proper processes and SAP system use
7. Create training documents/cheat sheets/manuals
8. Support development of new IS solutions for FSQA as a Subject Matter Expert
9. Troubleshoot existing QM processes and take corrective actions as needed
10. Lead rollout of Path to Paperless applications, including on-site support to users

What You'll Bring:

• Experience with SAP, SAP Recipe Development and SAP Quality Management
• Excellent computer skills including advanced MS Excel, Power Platform applications
• Analytical, process thinker with great attention to detail
• Strong written and verbal communication upwards to Director and VP levels
• Flexible, open-minded, keen to learn details of relevant business processes
• Creative, organized and self-motivated
• Continuous improvement focus, demonstrated knowledge and use of Six Sigma tools/methodology is an asset
• University degree, preferably in Science or Engineering
• 5+ years of experience with food manufacturing processes and good understanding of quality and food safety principles
• Demonstrated ability for influential leadership and project management
• Ability to travel to plants within the MLF network as required

What We Offer at Maple Leaf Foods:

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance-combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting.
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
• Defined Contribution Pension Plan with company matching that starts on your first day of employment.
• Learning and development opportunities, including workshops, 'speaker series' events, and resources that allow you to develop your skills and progress your career.
• Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
• Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

About Us:

We're a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let's build a better future, together.

We're passionate about food. For more than 100 years, we've made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf, Schneiders, and Greenfield Natural Meat Co. We're on a journey to become the most sustainable protein company - not just in Canada - but on earth.

• We are carbon neutral.
• We are one of the only food companies in Canada to set science-based targets.

A diverse and inclusive work environment

Championing diversity and inclusion is a critical component to advancing our collective purpose and vision and living the Maple Leaf Leadership Values. We believe in building, investing in, recognizing, and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our collaborative environment. We're so much stronger when we know we're accepted and valued for who we are and what we each bring to the workplace.

We embrace a strong, values-based culture

Our eight Leadership Values are our north star. They guide the decisions we make for all our stakeholders:
our consumers, our customers, our people, our communities, our shareholders, and the environment.

• Doing What's Right
• Shared Value
• High Performance
• Diverse and Inclusive Teams
• Disciplined Decision Making
• Our Accountability
• Intense Curiosity
• Transparency and Humility

We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.

Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at ***.