Manager, Marketing Operations

Summit Search Group
CA - Manitoba - Manitoba
January 19, 2025

Summit Search Group has been retained by Johnston Group for the recruitment of their next Marketing Manager.
The Manager, Marketing Operations will oversee the department's planning and execution of marketing and communications projects, and manage the marketing team and departmental resources.
From customer communications to marketing campaigns, direct mail to digital experiences, you will manage workflows and provide operational oversight to ensure marketing initiatives are delivered on time and with the customer experience at the forefront.

Using a strategic approach to content marketing, this role ensures that marketing operations are aligned with business goals, using governance, resource management, and process optimization to deliver successful projects and services.

As a skilled people person with breadth of current marketing and communications knowledge, you will collaborate with cross functional teams while leading the marketing and communications team, ensuring the department creates and distributes high-quality content with impactful, measurable results.

Duties and Responsibilities:

Project Governance and Operations Management

Maintain a high standard for the development and execution of high quality, high impact marketing and communications content delivered through paid, earned, shared and owned channels
Maintain a project governance structure to ensure projects run smoothly, within scope, and on time
Implement and manage a centralized tracking tool to provide regular project updates and reports to stakeholders Strategic Planning and Performance
Develop and maintain a framework for project selection, prioritization, and performance monitoring, ensuring alignment with business objectives
Regularly evaluate project performance, report on results, and leverage insights to contribute to marketing strategy discussions
Manage internal and external marketing resources, ensuring capacity is aligned with project demand

Collaboration and Communication

Ensure seamless project progression by facilitating clear communication between team members and involving relevant stakeholders at the right stages
Promote collaboration across departments, ensuring marketing operations are integrated with broader business functions

Process Streamlining and Automation

Lead the optimization of marketing operations by refining workflows, automating processes, and implementing standardized templates to improve efficiency
Foster an environment of continuous improvement by identifying and addressing bottlenecks in operational processes

Content Marketing

Guide the development of content marketing plans, ensuring they support marketing campaigns and align with target audiences
Collaborate with content contributors to develop content and campaigns, and oversee distribution plans

Innovation and Continuous Improvement

Encourage creative thinking within the marketing team, driving innovation in project delivery, cross-functional collaboration, and marketing operations
Stay current with the latest marketing technologies and trends, applying best practices to enhance operational performance and content delivery

Qualifications:

Specialized Knowledge and Skills

Expertise in project management methodologies and marketing operations
Strong understanding of content marketing principles, with the ability to balance both content creation and operational excellence
Proficiency in marketing platforms, marketing automation tools, and project management software
Proficiency in communicating in both French and English is a significant asset
Marketing experience within insurance, group benefits, or financial fields is a significant asset

Experience and Abilities

7+ years marketing experience with 3 + years managing people
Demonstrated ability to manage multiple projects simultaneously, while ensuring alignment with business objectives and resource availability
Excellent leadership and communication skills, with experience facilitating collaboration across teams and managing internal and external resources
Demonstrated experience in the creative development of marketing and communications materials including traditional and digital media
Strong problem-solving skills and a continuous improvement mindset
Familiarity with managing marketing budgets, forecasting resources, and optimizing workflows using marketing technologies and tools

Applications can be sent directly to Jessica Willis, Summit Search Group, at ***

Summit Search Group has a strong commitment to Diversity, Equality and Inclusion.
We strive for continuous development, modeling, inclusive behaviors and proactively managing bias throughout our process.

Read the full job description and apply online on the recuiter's web-site

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