Infrastructure Analyst

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Akkodis is seeking a skilled Infrastructure Analyst to work on-site at 215 Garry Street, providing enterprise-level support for servers, networks, firewalls, and more.

Role: Infrastructure Analyst

Location: On-site at 215 Garry Street, Winnipeg, Manitoba

Working Hours: 8:30 AM to 4:30 PM CST, Monday to Friday (7.25 hours/day). Offices are closed on Manitoba statutory holidays.

Engagement Duration: Up to 24 months, starting with an initial 6-month term, extendable for 18 months. Exceptional circumstances may allow for further extensions.

Role Overview

The Infrastructure Analyst will support the hardware and software infrastructure for business applications, including servers, storage, networks, and firewalls. Tasks include installation, upgrades, monitoring, optimization, and ongoing support of the infrastructure environment.

Responsibilities

  • Monitor, troubleshoot, and optimize infrastructure performance.
  • Identify and manage enterprise infrastructure performance bottlenecks.
  • Maintain and upgrade operating systems, software, middleware, and firewalls.
  • Support wireless access solutions and administer patches according to Vulnerability Management Standards.
  • Perform backups and recovery processes.
  • Conduct capacity planning and provide hardware maintenance support.
  • Oversee installations on servers and ensure consistent system operations.
  • Design and implement middleware software maintenance and interoperability testing.
  • Document infrastructure architecture and solutions.
  • Apply process improvement methods to streamline workflows.

Skill Requirements

Mandatory Qualifications:

  • Minimum of 5 years of experience installing and supporting hardware and software in a corporate data center environment.
  • Proficiency in administering enterprise infrastructure, including:
  • Firewalls
  • Proxy servers
  • Network switches
  • Wireless solutions
  • Windows Servers
  • Microsoft Exchange (on-premises and Exchange Online)

Additional Skills:

  • Strong analytical and problem-solving capabilities.
  • Familiarity with ITSM tools (knowledge of ServiceNow is a plus).
  • Proven ability to work in dynamic, fast-paced team environments.
  • Experience interacting with end-users in high-profile settings.
  • Business and political acumen to navigate high-profile environments.

Background Check Requirements

  • A clean criminal record check is mandatory before starting work (to be arranged at the candidate's expense).
  • An enhanced background check may be required for specific projects.
  • The resource must maintain a clean record throughout the contract duration.

Read the full job description and apply online on the recuiter's web-site

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