Flight Operations Coordinator

Calm Air Human Resources
CA - Manitoba - Winnipeg
November 16, 2024

958 Ferry Rd, Winnipeg, MB R3H 0Y8, Canada Req #450

Position Title: Flight Operations Coordinator

Location: Winnipeg, MB

Status: Full Time

Start Date: Immediately

Who We Are!

Calm Air International is a regional airline serving the Northern part of Central Canada. From its main bases in Winnipeg, Thompson and Churchill, Manitoba, and Rankin Inlet, Nunavut, Calm Air operates frequent, daily scheduled passenger, charters, and cargo flights throughout Manitoba and the Kivalliq Region of Nunavut.

At Calm Air International LP, we value our customers, passengers, and the communities we serve. We are only as good as the employees who work with us. We are looking for highly motivated, well-organized individuals, who work well in a fast-paced environment, to join our team!

About the Opportunity

Are you seeking an exciting opportunity to work with a group of high performing professionals? Do you like to work independently as well as part of a skilled team? If so, we would like to hear from you! We are looking for a highly motivated, well-organized individual, who thrives in a fast-paced environment, to join the Calm Air family.

What You'll Get to Do
The Flight Operations Coordinator (FOC) is an integral part of Calm Air's airline operations. Working in the Systems Operational Coordination Centre (SOCC), the Flight Operations Coordinator will ensure resources are in place for planned scheduled and charter flights and irregular operations situations are handled smoothly. The FOC will enhance the effectiveness of Calm Air's Commercial Operations department by ensuring operational decision making takes customer service into consideration.

Schedule day to day flying operations
Proactively anticipate operational problems and effect appropriate mitigation plan
React to irregular operations situations in accordance with written procedures
Maintain effective communication with all operational departments
Ensure resources and logistics are ready for upcoming operations
Assign flight crews in compliance with CARS regulations while also considering CUPE/ALPA collective agreements
Rescheduling flight crews as well as administration of all flight crew sick, emergency day and/or other non-routine or scheduled time-off
Scheduling and making reservations for 'deadhead' crews
Handling of IRROPS passengers including hotels, meal vouchers, and moving them within reservations system
Fully adopt and participate in the company's safety management and quality assurance activities
Complete other projects or duties as assigned

Hours of Work

Shift work is required and will include day, evening, night and weekend shifts
Occasional overtime may be required

Skills & Experience We Value

Previous Dispatch or Flight Crew experience will be an asset
Proficiency with computers (MS Office and Intelisys Amelia reservations system)
Well organized, detail orientated, ability to multitask and manage time effectively to keep the airline on time and accommodate special projects on an as needed basis
Demonstrates excellent work ethic and customer-service relations with staff while using diplomacy and discretion in handling confidential and sensitive information
Must exhibit good judgement and ability to perform in pressure filled situations
Must have valid driver's license
Must be able to obtain and maintain an Enhanced Security Clearance
Inuktitut language considered an asset
Preference will be given to Inuit Land Claims Beneficiaries

The Benefits of Joining Our Team
Along with being one of Manitoba's Top Employers, we are proud to provide a cooperative and enriching work environment. In addition to a strong compensation package, Calm Air provides exceptional benefits which include:

Registered Pension Plan starting at 5% matched after one year of employment
Comprehensive Group Benefit Plan available upon hire with the exception of dental coverage which has a three month wait period
Entitled to three weeks vacation after one year
Airline travel and freight privileges
Corporate and family events
And more!

If This Sounds Like the Job for You, Contact Us!

At Calm Air, we value diversity and provide equal opportunities and accessibility for all qualified candidates. We encourage all members of a designated group or those requiring accessibility support to self-declare when applying. Applicants may request a reasonable accommodation related to the materials or activities used throughout the application process by emailing ***.

Please submit a resume in confidence by November 28, 2024.

We thank all those who apply, but only those selected for an interview will be contacted.

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Read the full job description and apply online on the recuiter's web-site

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