Manager, Machine Learning Engineering

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Manager, Machine Learning Engineering

Apply locations Remote - USA Toronto Calgary Vancouver Remote - Canada

time type Full time posted on Posted 5 Days Ago job requisition id BF-REQ-3038

Clio is more than just a tech company-we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are currently seeking a Manager, Machine Learning Engineering to join our rapidly growing engineering organization.
This role is for someone who is passionate about building innovative solutions and being exposed to new challenges and technologies while making an impact.
This role is available to candidates across Canada and the US.

What your team does:

We at Clio have an amazing team that is on a mission to transform the legal experience for all, and our engineering team's goal is to deliver an incredible experience to our customers.
In the AI team in Clio, we use the latest technology in the space of NLP and GenAI to provide our customers with solutions to make their work more streamlined and efficient allowing them to have more time to focus on their clients' needs.

A day in the life might look like:

• Lead a team of ML engineers to bring in the state of the art AI to Clio clients, including traditional ML models as well as GenAI and NLP solutions.
• Collaborate cross-functionally with MLOps engineering, product management, operations, and data science to identify new tooling for ML-driven features for Clio customers.
• Work in an agile environment with our team of ML engineers, ML ops, and full stack developers across a variety of projects.
• Learn new things, challenging yourself, and honing your craft as a ML and infrastructure expert.
• Participate in diverse projects and collaborating with multiple engineering teams across three countries.
• Review and provide feedback on code, both from within your own team or across all of Clio.
• Collaborate with teams across Clio to diagnose, understand, and solve problems, and to build solutions that may span many areas.
• Teach and learn from those around you - providing constructive feedback to those around you, and taking on feedback to help grow.

What you may have:

• Experience in managing high performing teams.
• Experience with technical evaluations of various ML products, vendors, out-of-the-box solutions, and conducting quick proof of concepts if necessary.
• In-depth understanding of LLMs and their competitive landscape.
• Experience in fine-tuning foundational models and/or training language models in-house.
• Experience to manipulate, clean, and pre-process complex unstructured data for model development.
• The ability to become fluent in new technologies quickly and work effectively in an ever-evolving environment that includes distributed teams and customers.
• Demonstrated success in mentorship in software development, particularly using an Agile process and with large scale SaaS products.
• A diverse base of knowledge that allows you to help your team solve complex technical problems.
• A history of past projects (including notable successes and lessons learned).
• Clear and concise communication skills and the ability to build high-trust relationships with fellow Clions and customers.

What you will find here:

Compensation is one of the main components of Clio's Total Rewards Program.
We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance.
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min.
  once per week on our Anchor Day.
• Flexible time off policy, with an encouraged 20 days off per year.
• EAP benefits for you and household members, including counseling and online resources.
• 401k matching and Child Education Savings.
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.

The full salary range for this role is $204,000 to $255,000 to $306,000 USD.
Please note there are a separate set of salary bands for other regions based on local currency.

We aim to hire all candidates between the minimum and the midpoint of the full salary range.
We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio.
The final offer amount for this role will be dependent on individual experience and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission.
We are dedicated to diversity, equity and inclusion.
We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from.
We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation.
We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process.
Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers.

At Clio, we are on a mission to transform the legal experience for all.
As the world's leading provider of cloud-based legal software, we provide lawyers with low-barrier, affordable solutions to manage and grow their firms more effectively, more profitably, and with better client experiences.
Through the cloud, we believe that we can help create a more inclusive legal community and a more equitable legal system.

This is a historic moment in the growth of legal technology! As the first legal practice management unicorn globally, and one of only a handful of Canadian unicorns, this is only the beginning.

If you've ever wanted to do the best work of your career, while having a meaningful impact in the lives of others, then Clio is the place for you.