District Manager

We seek a District Manager for a popular and well-established fried chicken restaurant chain.
It is an opportunity to work for a leading Canadian QSR brand with 200 locations across Canada.
The chain offers fresh, flavorful food in casual dining atmospheres.
You will operate all aspects of the restaurants efficiently and profitably to provide the highest level of customer service and the best quality food to their customers.
As a District Manager, you will oversee multiple restaurant locations within the district, ensuring all locations consistently deliver top-notch service and maintain this brand's high standards.
Your primary focus will be on driving sales, managing operational excellence, and developing the leadership capabilities of store managers.

Description

• Oversee the performance of multiple locations in the designated district.
• Develop and implement strategies to increase revenue, reduce costs, and achieve set targets.
• Conduct regular visits to the locations to evaluate performance, provide coaching, and ensure compliance with company standards and policies.
• Collaborate with store managers to develop their skills and help them understand our company values and culture.
• Work closely with the regional team to ensure alignment with overall company goals.
• Monitor and analyze sales data to identify opportunities for growth or improvement.
• Handle customer complaints and provide solutions to enhance customer satisfaction.
• Implement marketing strategies and promotions in collaboration with the marketing team.
• Ensure that all locations are in compliance with legal and regulatory requirements.

Requirements

• Minimum of 5+ years of experience in restaurant operations management, preferably in a franchise business model.
• Previous experience managing multi-unit corporate stores is an asset.
• A valid permanent provincial driver's license.
• Ability to travel to our franchised and/or corporate restaurant locations.
• Ability to speak publicly, i.e., facilitation of workshops/ training sessions in large groups.
• Mature professional judgment and professionalism in handling all matters.
• Proficient in Microsoft Office; Excel, Outlook, and Word.
• Experience in accounting principles to monitor costs, prepare budgets and analyze financial statements.
• Analytical ability to recognize business trends and opportunities for growth.
• Ability to work in a fast-paced environment and meet deadlines.
• Possesses an overwhelming sense for 'Exceptional Customer Service'.
• Education / Certification Completion of a university degree or completion of a college degree in a related field, preferably business operations management, hospitality management or equivalent

Corporate Culture

• Competitive salary with performance-based bonuses.
• Comprehensive benefits package including medical, dental, vision, and life insurance.
• Opportunities for professional growth and career advancement.
• Employee discounts at locations.
• Supportive and collaborative work environment.
• They are an equal opportunity employer committed to a diverse and inclusive workplace.
  Accommodations during the application process are available upon request.

Contact Bobbi Miner-Neal at *** x5 or submit your resume in confidence below.