Inside Sales Representative/Customer Service

Environmental 360 Solutions
CA - canada
January 19, 2025

Job description

Inside Sales Representative / Customer Service - Solid Waste Division

Location: Calgary, AB

Company Overview

Founded in 2018, Environmental 360 Solutions (E360S) is dedicated to becoming North America's leading and most trusted environmental management company. Through a combination of acquisitions and organic growth, E360S provides innovative environmental and waste management solutions to municipalities and commercial customers.

Position Overview

We are seeking a motivated and results-driven Inside Sales Representative/Customer Service Specialist to join our Solid Waste Division team in Calgary. The ideal candidate will have a passion for customer service, sales, and solid waste management, with the ability to thrive in a fast-paced, collaborative environment.

Roles & Responsibilities

Sales Responsibilities:

Conduct B2B prospecting to identify and acquire new customers.
Build and maintain strong relationships with existing customers to enhance service offerings.
Prepare and deliver quotations and service agreements tailored to client needs.
Collaborate with customers to guide them in selecting the most suitable waste management services.
Follow up with customers to meet objectives and maintain satisfaction.

Customer Service Responsibilities:

Respond promptly and professionally to inbound calls, emails, and customer inquiries.
Address customer complaints courteously and resolve issues efficiently.
Coordinate with Sales, Logistics, and Operations teams to ensure smooth service delivery.
Set up new client accounts and sites in the company database.
Maintain accurate records and data in CRM software.

Qualifications

Sales Experience: Minimum 1+ year of B2B sales experience.
Customer Service: At least 2 years of customer service experience, preferably in a fast-paced environment.
Industry Knowledge: Experience in the solid waste or environmental services sector is an asset.
Technical Skills: Proficiency in CRM software and Microsoft Office programs.
Communication Skills: Excellent verbal and written communication skills; bilingual in French and English is an asset.
Attributes: Strong listening skills, ability to multitask, prioritize, and manage time effectively.
Education: Professional diploma in sales consulting or equivalent experience preferred.

What We Offer

Competitive base salary with commission potential.
Comprehensive benefits package, including RRSP/DPSP contributions.
Automobile allowance and fuel card (if applicable).
Career advancement opportunities within a growing company.
Supportive and collaborative work environment with ongoing training and development.

!How To Apply

Due to the high volume of resumes we will only be contacting candidates that best meet the needs of the business. Thank you for your interest in Environmental 360 Solutions.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Read the full job description and apply online on the recuiter's web-site

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