Account Manager, Medical Marketing

Role: Account Manager, Healthcare Marketing (Remote, Canada)

Who We Are

For over 30 years, our clients have trusted us to be their marketing business partners. Our longstanding client partnerships include some of the biggest companies in North America. We are a women-owned and managed omni-channel healthcare marketing agency, providing end-to-end campaign management services. We collaborate with our clients to design and implement marketing strategies that bring their brands to life.

Our expertise spans both digital and traditional marketing, enabling us to create breakthrough campaigns grounded in the science behind your brands. As skilled communicators, we effectively educate diverse audiences and understand the healthcare landscape, ensuring impactful communication with all stakeholders.

We are a close-knit team that values work-life balance, always making it a top priority for our staff. Our supportive and collaborative environment fosters personal and professional growth, ensuring that our team members thrive both at work and in their personal lives.

We pride ourselves on our trust and authenticity. Our reputation is built on being honest and transparent business partners who genuinely care for our clients' success. Diversity and inclusion are also top priorities for us, as we believe that varied perspectives enhance our creativity and effectiveness.

Join us to be part of a dedicated team committed to excellence, innovation, and inclusivity in healthcare marketing.

About the Role

We are seeking an experienced Account Manager to join our team, specializing in the healthcare industry. This remote position, based in Canada, is ideal for a professional who is passionate about healthcare marketing and excels in client management and project management.

1) Client Management:

• Act as the primary point of contact for our healthcare clients, building and maintaining strong, long-term relationships.

• Understand clients' business objectives and marketing needs to deliver tailored, innovative solutions that drive their success.

• Serve as a strategic advisor to clients, providing insights and recommendations that align with their goals and industry trends.

• Ensure client satisfaction through regular communication, proactive problem-solving, and exceptional service delivery, always anticipating potential challenges and opportunities.

• Identify opportunities for clients to leverage emerging trends and creative strategies to stay ahead in their markets.

2) Project Management:

• Oversee the end-to-end management of marketing campaigns, from strategic planning and execution to monitoring and reporting.

• Develop creative strategies and innovative solutions to meet project objectives, ensuring that each campaign resonates with the target audience and achieves measurable results.

• Coordinate with internal teams and external partners to ensure projects are completed on time, within scope, and within budget, while fostering a collaborative and creative environment.

• Collaborate and manage cross-functional teams, including designers, writers, digital specialists, and vendors, to drive project success and ensure creative consistency across all deliverables.

• Utilize your strategic thinking and organizational skills to manage multiple projects simultaneously, navigating complex timelines and deliverables while maintaining a high standard of quality and creativity.

• Administer meticulous budget management for all projects, ensuring that expenditures align with the approved budgets and financial goals.

• Manage monthly invoicing, ensuring accuracy in billing and alignment with the scope of work.

• Oversee client retainers and Statements of Work (SOWs), ensuring that all deliverables are met within the agreed terms and that financials are tracked and reported effectively.

• Manage the review processes with the Pharmaceutical Advertising Advisory Board (PAAB), ensuring that all marketing materials comply with regulatory standards and are approved in a timely manner.

Qualifications:

• Strong knowledge of the healthcare industry, with a deep understanding of the unique challenges and opportunities within healthcare marketing.

• Proven experience in client management, with a track record of building and maintaining successful client relationships.

• Excellent project management skills, including the ability to manage multiple projects and meet deadlines.

• Minimum of 2 years of experience working in a marketing agency setting.

• Knowledge of digital marketing is a definite asset.

• Exceptional communication and interpersonal skills, with the ability to engage and influence clients and team members alike.

Salary and Benefits

Salary range is negotiable, depending on experience and location.

Benefits & Perks:

• Remote work + Summer Hours

• 3 weeks of annual paid vacation

• Office closes between Christmas and New Years

• Paid sick leave

• Extended Health and Dental benefits

• Professional development funding

Join us and leverage your healthcare marketing expertise to make a meaningful impact on our clients' success.