Sales and Operations Director

Swish Maintenance Limited
CA - British Columbia - Vancouver
November 18, 2024

Join Swish today and lead our British Columbia team

What does Swish do?
Swish is a Canadian company, family-owned-and-operated since 1956. Coast-to-coast, our communities should feel confident that the spaces they work and live in are clean and hygienic. That's why we are Canada's source for quality cleaning supplies and equipment. With solutions as diverse as our customers' needs, Swish offers custom, professional grade, environmentally friendly solutions in a wide variety of product and service areas including: Hand Hygiene, Surface Disinfecting, Kitchen/Laundry/Warewash, Floor Care and Matting, Cleaning Tools and Powered Equipment, Safety and PPE, and more.
What does the role do?
Internally, we refer to this role as a "General Manager" or "GM". Reporting to the VP of Sales, the General Manager is responsible for leading the branch, setting goals for sales and performance, mentoring and coaching a sales and operations team. You would set and achieve the BC branch's goals for revenue and profit as well as working closely with the sales and support teams, leading and coaching them to a high standard of sales skill and product knowledge. You would also be directly involved in bid/RFP strategy, overseeing key account renewals and negotiations, strategic price increases, and maintaining excellent relationships with strategic customers.
More specific responsibilities:

• Sales Growth: Drive the sustainable, profitable growth of the branch (top and bottom line) in both the traditional core businesses and in new areas and geographies

• Customer-Facing Presence: Build trust with our customers by learning our industry and products and sharing your knowledge with key customers. Travel around the lower mainland to meet customers and prospective customers will be required

• People Leadership: Effectively develop, mentor, and lead cross functional teams (territory sales professionals, retail sales professionals, operations managers, warehousing and logistics staff, and service technicians)

• P&L Responsibility: Ensure all operating and sales processes are fully and effectively implemented, including sales forecasting, budgeting/accounting, cash flow, staffing, and payroll
What do you need?

• Proven Sales and Business Development experience, preferably in a B2B or B2G environment

• 5-10 years of experience managing the P&L of a growth-oriented business

• Excellent interpersonal skills with the ability to influence and negotiate effectively

• Strong leadership ability to motivate, train, and manage for results

• Ability to develop various market, sales, and customer growth strategies

• Outstanding verbal and written communication skills

• Strong presentation skills

• Proven organization and multitasking skills with the ability to effectively manage multiple and changing priorities
When you join Swish, you can expect:

• Membership in the Swish family - we treat our employees with integrity and always have, since 1956

• Competitive base salary PLUS bonus

• Company car and gas card

• Access to hundreds of perks from the Home, Wellness, Travel, Fashion, and other industries

• Unlimited training and development with an industry-leading brand.

• Excellent company-paid benefits, including:

• Extended Health & Dental Care

• Employee Assistance program

• Company contributions to your Registered Retirement Savings Plan

Swish is an equal opportunity employer, offering an above average compensation and benefit package, as well as excellent opportunities for professional development and advancement with a growing CANADIAN company.

Swish Maintenance Limited is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act ('AODA'). Should any applicant require accommodation through the recruitment and selection process, please inform Human Resources.

Read the full job description and apply online on the recuiter's web-site

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