Business Analyst

Nch'ḵaỷ Development Corporation (NDC) was established in 2018 as the economic development arm of the Squamish Nation - Skwxwú7mesh Úxwumixw. Nch'ḵaỷ's mandate is to develop, manage, and own the active businesses of the Nation and was created to allow for the separation of business and politics within the Squamish Nation. Our mission is to generate wealth and prosperity from economic opportunities for current and future generations of the Squamish Nation.

JOINING OUR TEAM

The Business Analyst is a Permanent Full-Time position based at Nch'ḵaỷ's Head Office. Our Head Office is in West Vancouver, BC on the traditional, ancestral, and unceded territory of the Sḵw̱xwú7mesh (Squamish) Nation and its people. You will be working towards generating wealth and prosperity for the people of the Squamish Nation. You will be working with a supportive team. You will have the opportunity for continuous learning, development, and growth within your job and career.

We offer our Team Members generous benefits to help them achieve their goals and support our company culture. We are looking for Team Members who align with our values, Squamish Nation values - Úxwumixw (Community), Stélmexw (Collective), Nexwníw (Pride), Wenáxws (Empowerment, Respecting Others), Siyám̓ in (Leadership, Everyone has a role to play), Snew̓íyelh (Culture, Tradition, Resilience, Foundation, Teachings, Knowledge).

In return, we offer:

• Opportunities for career growth and development,
• Friendly and supportive work environment and an ambitious team,
• Flexible work schedule (hybrid),
• Extended dental and health care benefits,
• Employee and Family Assistance Program,
• Pension Plan and Supplementary Savings Plan,
• Life Insurance,
• Paid leave (i.e., sick leave, vacation, family days) and 14 statutory holidays including National Indigenous People's Day and National Day of Truth and Reconciliation.

Scope of the Position

The Business Analyst (BA) plays a crucial role in supporting the implementation and ongoing success of new Human Capital Management (HCM) and Enterprise Resource Planning (ERP) systems. The BA will work collaboratively with various stakeholders across the organization to ensure a smooth transition, effective training, and user adoption of these systems.

Duties, Responsibilities, Authority, and Accountabilities

Business Analysis and Requirements Gathering

• Engage with stakeholders across departments to elicit, document, and prioritize business requirements for IT projects.
• Conduct feasibility studies and cost-benefit analysis to provide a comprehensive view of the role.
• Translate business needs into detailed functional and technical specifications for NetSuite, UKG, Monday.com, Yardi Voyager, etc.
• Perform gap analysis between current and desired processes, identifying opportunities for improvement.

Solution Design and Implementation

• Collaborate with technical teams to design scalable and efficient and secure solutions that integrate NetSuite, UKG, Monday.com, Yardi Voyager, etc.
• Lead configuration and testing activities, ensuring systems meet business requirements.
• Create workflows, dashboards, and reports to enhance system usability and support decision-making.

Stakeholder Management and Communication

• Act as the primary liaison between business units, IT teams, and external vendors.
• Facilitate workshops, meetings, and presentations to gather input and validate solutions.
• Provide regular status updates and detailed reports as needed
• Manage stakeholder expectations, resolve conflicts, and provide regular status updates and detailed reports as needed.

Testing and Quality Assurance

• Develop and execute test plans, including system, integration, and user acceptance testing.
• Identify and resolve defects, ensuring system functionality aligns with requirements.
• Document test results and obtain stakeholder sign-offs.

Change Management and Training

• Support change management initiatives by creating user guides, and training materials, and conducting training sessions.
• Provide post-implementation support and troubleshoot system issues as needed.
• Implement continuous improvement and feedback loops to keep training materials up-to-date.

Project Leadership

• Contribute to project planning, timelines, and deliverables for NetSuite, UKG projects, Data Integration, Microsoft Fabric Architecture/OneLake, PowerBI/Power Automate, and future projects.
• Ensure compliance with project scope, budget, and schedule.

Other

• Perform other duties as required.
• Adheres to and promotes Nch'ḵaỷ's values (Leadership, Trust, Respect, Wisdom, Competence, and Passion).
• Contribute to a positive workplace culture as a team member.

Reporting Responsibilities and Authorities from Supervisor

• Project Manager

Knowledge, Skills, and Experience

• Bachelor's degree in Business Administration, Information Systems, or a related field.
• Minimum of 7+ years of experience as a Business Analyst.
• Strong understanding of ERP systems, HRIS platforms, and their integration points.
• High Proficiency in business process mapping and documentation tools (i.e. Visio, Lucid chart) and Microsoft tools (Excel, Planner, Power Point)
• Advanced analytical and problem-solving skills with a detail-oriented approach.
• Excellent written and verbal communication skills, including stakeholder engagement and presentation skills.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Highly self-motivated and self-directed.
• Willingness to be flexible and adaptable to changing priorities.
• Able to maintain a high degree of confidentiality.
• Previous experience working with First Nations is an asset; a strong desire to learn about and uphold Sḵwx̱wú7mesh values and teachings in a respectful manner is essential for this role.

Preferred Qualifications

• Experience with NetSuite, UKG, Yardi an asset
• Certified Business Analysis Professional (CBAP), NetSuite ERP Consultant, or UKG-specific certification an asset
• Knowledge of Project management and Process improvement methodologies
• Experience with Power BI for data visualization and dashboard creation.
• Proficiency in designing and implementing interactive dashboards to support business decision-making.
• Familiarity with OneLake for data storage and management, ensuring seamless integration with other systems.

Special Requirements

• Occasional requirement to work in the evenings and on weekends.
• Occasional travel may be required.

Doing business the Sḵwx̱wú7mesh way, on unceded Sḵwx̱wú7mesh territory.