The Assistant Manager, Client Experience will oversee all sales floor departments within a specific Sephora location.
This includes Beauty, Skincare, Fragrance & Haircare or a combination of these areas.
The role ensures that all team members execute Sephora's selling model and provide outstanding client service to achieve company objectives.
Key responsibilities include ensuring on-stage cast execute the selling model, supporting timely client feedback, partnering with direct managers to address client-related issues, and supporting in-store events.
The role also involves performance assessment and development, entrepreneurial spirit, and creating teams to drive sales and deliver client service.
The ideal candidate has one to three years' experience in a similar role, excellent verbal and written communication skills, and the ability to influence business partners.
The compensation ranges between CAD$22.40 - CAD$26.35 per hour, and the job offers various benefits, including dental care, disability insurance, and a store discount.
The work location is in person, and the schedule includes 8 hour shifts, day and evening shifts, and weekends as needed.
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