Kymera International is a global leader in the production of specialty metal powders, pastes, and granules, catering to a wide range of industries such as aerospace, defense, automotive, and electronics.
Our mission is to drive innovation while upholding the highest standards of sustainability and operational excellence.
We are deeply committed to ethical business practices and the continuous improvement of our compliance programs, ensuring we meet all regulatory obligations on a global scale.Role Summary:
The Technical Sales Manager (Coating and Overlay Solutions) will play a crucial role in driving the success of our Coating and Overlay operations.
This position will work across operations, engineering, and customer service functions, providing leadership and technical expertise to both manage existing client relationships and identify new business opportunities.
You will be a key representative of the company, ensuring customer satisfaction while aligning operational goals with customer needs.
Your role will involve strategic sales planning, client management, and ensuring successful project lifecycle execution.
The position requires 30-40% travel within Alberta and Western Canada, with some international travel.
This is an onsite position located in Nisku Alberta.
Role Responsibilities:
1.
Relationship Management:
Maintain and develop strong relationships with existing clients to support long-term partnerships.Ensure high levels of client satisfaction by meeting their needs and resolving any issues effectively.2.
Revenue Growth:
Identify and create new business opportunities within existing client accounts to drive revenue.Develop and execute targeted sales strategies aimed at capturing market share from competitors.3.
Operational Support:
Collaborate closely with Operations teams to ensure accurate and timely proposals are developed for customers.Oversee the execution of jobs from initial sales through to delivery, ensuring all customer deliverables are met.4.
Failure Analysis & Continuous Improvement:
Provide input from failure analysis to improve product offerings and client satisfaction.Work with teams to address any deficiencies and implement corrective actions.5.
Vendor Development:
Lead the identification and development of vendors who can help meet operational goals.6.
Sales Research & Prospecting:
Conduct thorough market research to assess potential customers and new market opportunities.Identify, engage, and qualify new customers leads, converting them into long-term relationships.7.
Sales Presentations:
Prepare and deliver compelling presentations to potential clients, converting leads into sales and repeat business.8.
Networking & Industry Events:
Represent Kymera International at trade shows and industry events to maintain a strong presence in the market and foster industry relationships.9.
Professional Development:
Continuously enhance technical knowledge through workshops, industry publications, and professional networking.Core Competencies:
Customer Focus:
Exceptional ability to understand client needs, foster relationships, and deliver customer-centric solutions.Innovation:
Proactive in identifying new customer needs and collaborating with peers to improve products and services.Organizational Performance:
Focused on driving high performance, balancing multiple priorities, and achieving set goals.Positive Attitude & Relationship Building:
Ability to maintain strong relationships with both internal teams and clients.Technical Proficiency:
Able to learn and apply technical knowledge effectively in sales and customer support contexts.Vision & Execution:
Ability to clearly communicate strategic vision, prioritize tasks, and execute plans effectively.Qualifications:
Education:
Post-secondary studies in engineering (chemical, manufacturing, material, or process), science, or business are preferred, or 8-10 years of relevant business development experience.Experience:
Minimum of 5-7 years of experience in refinery operations or a similar industry is preferred.
Transferable experience will be considered.Previous experience in sales and management is highly preferred.Skills:
Technical skills:
Ability to read schematics and blueprints.Proficient in Microsoft Office (intermediate to advanced).Strong leadership, communication, sales, and customer service abilities.Excellent creative thinking and problem-solving skills.
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