Job Summary
As a Team Lead with Warehouse One, you will have the opportunity to collaborate with your Store Manager in leading your store to success. You will model outstanding customer service, contribute to your store's sales performance and operations, and coach the team to be their best.
Responsibilities
• Support the Store Manager in leading the team alongside them or in their absence
• Deliver outstanding service to our customers and coach the team to do the same - building outfits while also building relationships
• Drive the Warehouse One Perks customer loyalty program to secure repeat customers while motivating the team to do the same
• Create and foster a positive work environment where all team members are driven to meet and exceed store performance goals
• Oversee store operations, including assigning and following up on tasks, performing store opening and closing duties, and scheduling for the store, in conjunction with, or in the absence of the Store Manager
• Ensure the store looks great for our customers by participating in store housekeeping and visual displays
Requirements
• A leader that can support, motivate, and coach others to success, ideally experienced in the fashion retail industry
• Sales driven and customer service focused, with an eye for fashion and a drive to help customers find clothing they love
• Energetic and able to respond to the ever-changing needs of our fast-paced retail environment
• Able to stand for extended periods, climb a ladder, and move and handle boxes of merchandise (weighing up to 30 pounds) and fixtures throughout the store
• Flexible in availability - able to work a minimum of 25 hours per week including day, evening, and weekend shifts
About Warehouse One
Proudly clothing Canada since 1977, our mission is to offer our customers well-made, affordable, comfortable, and stylish clothing in a wide range of inclusive sizes. At Warehouse One, we are the destination for jeans and everything else to complete the perfect look. Our wide range of inclusive sizing options makes it easy for everyone to look and feel their best.
Our Core Values
• FRIENDLY: Being friendly means having a pleasant, helpful approach to everything we do. A friendly attitude and genuine smile lets people feel welcome and comfortable in our stores.
• COMMITTED: We are committed to having a wide selection of quality, affordable jeans. We are dependable, performance driven, and devoted to helping our customer.
• CARING: We are open-hearted and care about our co-workers, customers, and the people in our community. We genuinely care that our customers look and feel good in Warehouse One clothing.
• REAL: Being 'real' means we are down-to-earth, unpretentious, honest, and sincere. We only give honest, helpful advice to our customers.
Equal Opportunity Employer
Warehouse One is an equal opportunity employer. If chosen to participate in the selection process, accommodations are available upon request. We will consult with the applicant to provide or arrange suitable accommodation in a manner that takes into account the applicant's accessibility needs.
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