Location: South East
Industry: IT
Salary: £28000 - £33000 per annum + Training, Pension, Healthcare, Flexi
Posted: 06/01/2025
Description:
An exciting opportunity has arisen for a 2nd Line Desktop IT Support to join the IT team at a time of significant and exciting change. This is a well-established, award-winning Global client, with new sites opening, and now a multi-million-pound technology investment. They have an impressive history and a more exciting future.
The purpose of this role is to provide second-level support to internal customers (10K+) within the UK/Europe. You will not be answering calls but providing a remote and onsite desktop support service using the incident management and request fulfillment processes, in line with Service Desk objectives, and escalating to the 3rd line team when required.
Technical skills knowledge required: Windows 10, Mobile Phones, Active Directory, End User Computing, O365, SQL Server, Application Support, SCCM/InTune, Laptop/Client/Server support - cross training into cloud tech on offer.
Key Accountabilities:
Candidate Profile:
SALARY: 30K pending experience, Bonus, Pension, free parking. Commutable from Basingstoke, Reading, and Guildford.
Candidates of all ages and backgrounds will be considered. Ascent People is acting as an Employment Agency in respect of this vacancy. This client does not provide sponsorship.
Recruiter: Jo Bevington
Phone: 0***
Email: ***
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