Product Manager

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!

As Product Manager you will be part of the Rogers Business Wireline Product Development and Management team. This position will be responsible for managing the development and lifecycle of wireline products with a focus on Business TV across all segments including SMB, Enterprise and Hospitality. We are seeking a passionate product management professional skilled in simplifying business solutions for sales, internal partners, and customers. Expertise in solution selling, marketing, and product positioning is essential.

The ideal candidate will have a strong foundation in product management, marketing, technology, project management, new product introduction, and sales enablement; with a broad understanding of the Telecom industry-particularly TV and Internet solutions-and knowledge of key providers. They will be responsible for inspiring cross-functional teams and executives to embrace the product roadmap and drive the product portfolio forward.

What You'll be doing:

• Product Strategy and Roadmap

  • Develop the product strategy, including target segments/regions, positioning, pricing and sales forecast.

  • Specify market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers.

  • Develop the roadmap and evolution of the product.

  • Stay informed of the latest market, customer and technology trends to adapt/evolve the solution accordingly.

  • Gain strategic alignment with other Rogers teams that are working on similar or complementary solutions.

• Product Management

  • Along with Rogers network and IT teams, evaluate, select and negotiate contract with the right technology partners that will provide and/or integrate the solution components.

  • Manage co-innovation engagements.

  • Manage lifecycle of products.

• Operational readiness

  • Develop sales training materials, including product deck, battle card, etc.

  • Provide or oversee solution training for the sales force.

  • Provide or oversee technical training for the Technical Support team.

  • Ensure customer billing systems are in place to support this solution.

• Sales support

  • Collaborate with sales channels to achieve revenue targets, manage margins, and enable product delivery.

  • Act as point of first reference for all product related enquiries.

• Sales enablement

  • Actively participate in training activities. Responsible for providing the sales team with the necessary technical expertise to enable them to sell the product.

• Marketing support

  • Provide direction and support to Product Marketing on product positioning, pricing, and features.

  • Work with Product Marketing to develop and ensure a successful execution of the product launch plan and ongoing marketing plan.

What You'll Bring:

Preference will be given to the candidate who can demonstrate most or all of the following:

• Experience in product management, product development and/or new product introduction.

• 2+ years of experience enterprise-grade internet platforms and solutions.

• Wireline Product knowledge.

• TV product knowledge.

• Entrepreneurial spirit to drive passionate ownership and responsibility for the business.

• Self-motivated, with strong organizational & interpersonal skills including the ability to plan, organize and prioritize multiple duties and responsibilities simultaneously, and to reach out to and collaborate with other teams within the broader Rogers organization.

• Must be able to tell 'story' behind data and present to all levels of the organization.

• Experience in the development of business plans including business cases, cost/benefit analysis, revenue potential, pricing models, forecasts, and contracts.

• Excellent writing, communication and presentation development and delivery skills.

What's in it for you:

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus.
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering.
• Company matching contributions to charities you support.
• Growth & Development Opportunities:
  • Self-driven career development programs (E. g. MyPath program).
  • Rogers First: priority in applying to internal roles of interest.
• Wellness Programs:
  • Homewood employee & family assistance program.
  • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions.
  • Low or no-cost fitness membership with access to virtual classes.
• Our commitment to the environment and diversity:
  • Work for an organization committed to environmental protection.
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

This is a hybrid work position and will require you to be in office three days per week. You can choose which days in office work best for you!

If you are selected to move forward in the recruitment process, here is what you can expect:

• 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depen.