Mortgage Underwriter

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Date: October 23, 2024

Location: AB, BC

Company: RFA Mortgage Corporation

Job Type: Permanent

About RFA

Founded in 1996, RFA (Realty Financial Advisors) is a leading Canadian-owned real estate firm. Through RFA Bank of Canada and RFA Mortgage Corporation, RFA offers mortgage brokers a complete range of Prime and Alternative mortgage solutions.

The Opportunity

We're looking to fill a Mortgage Underwriter position at RFA Mortgage Corporation! The Underwriter will review, process and approve mortgage applications in a timely and effective manner resulting in the achievement of RFA Mortgage Corporation's overall residential mortgage underwriting policy and applicable guidelines.

Core Responsibilities

As a Mortgage Underwriter, you will:

Customer Results:

  • Underwrite to highest credit quality standards as defined by the Residential Mortgage Underwriter Policy.
  • Negotiate, approve, recommend, and decline applications within RFA Mortgage Corporation's Residential Underwriting Guidelines.
  • Review credit information.
  • Review real estate appraisals for consistency with prevailing market conditions.
  • Assess terms and conditions on all mortgage applications.
  • Submit applications for insurer approval, where applicable.
  • Prepare and issue mortgage commitments.
  • Follow up on outstanding conditions/documents.
  • Review and verify accuracy of required documentation related to the mortgage commitment.
  • Modify mortgage applications related to changes in documentation reviewed.
  • Identify and escalate instances of suspected fraud to Senior Management and Quality Assurance.
  • Maintain service levels in a high-volume environment.
  • Maintain direct contact with mortgage originators from fulfillment through to closing.
  • Build and maintain exceptional customer service levels.

Operational Efficiency and Risk Management:

  • Manage work volumes to meet short timelines with a high level of quality.
  • Evaluate real estate and associated risks in a volatile market.
  • Handle difficult interactions and unpopular decisions.
  • Build relationships with mortgage brokers and related business partners.
  • Keep up to date with evolving policies and procedures.

What You'll Need to Succeed

  • Must have previous mortgage fulfillment or documentation experience.
  • Undergraduate university degree is an asset.
  • Detailed working knowledge of real estate and covenant assessments, legislation, and land title systems in all provinces.
  • Detailed working knowledge of principles of credit analysis and risk management.
  • Understanding of credit scoring.
  • Ability to understand financial statements and assess financial viability.
  • Previous experience working with mortgage brokers or an external mortgage sales force.
  • Working knowledge of PC software in a Windows environment.

What Sets You Apart

  • Demonstrated ability to assess risk in a fluctuating real estate market.
  • Ability to build productive relationships with mortgage brokers and internal mortgage agents.
  • Strong attention to detail.
  • Ability to make decisions considering all implications and proactive management of risk.
  • Solid negotiation and problem-solving skills.
  • Excellent interpersonal and negotiation skills.
  • Ability to adapt to changing volumes.
  • Understanding of the needs that drive a commissioned sales force.
  • Ability to handle pressure caused by high volumes and tight turnaround times.
  • Strong customer focus with a commitment to positive customer experience.
  • Ability to make quick, accurate decisions.
  • Experience managing work volumes to meet short timelines with high quality.
  • Experience evaluating real estate and associated risks in a volatile market.
  • Experience handling difficult interactions and unpopular decisions.
  • Experience building relationships with mortgage brokers and related business partners.
  • Commitment to keeping up to date with evolving policies and procedures.

What We Offer at RFA

Along with a strong work culture, RFA offers a comprehensive benefits package, including:

  • Vision Care
  • RRSP Match
  • Health & Wellness Spend
  • Vacation & Personal Days
  • Hybrid working environment

Ready to take the next step?

If this opportunity excites you and aligns with your skills and aspirations, we'd love to hear about how you can contribute to our team at RFA.

Accessibility

Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.


Read the full job description and apply online on the recuiter's web-site

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