The Manager Supply Chain is responsible for promoting a business operation excellence culture by identifying, developing, and implementing process/solutions/initiatives to improve the entire supply chain. The role requires the individual to view all processes in a complete 'business cycle' context and have the organizational perspective necessary to gain buy-in from all stakeholders in deploying the recommended solution. Solutions will require a solid understanding of business process/procedures, as well as the ability to identify and investigate other technology-based tools and solutions. The Manager must possess the ability to analyze, design, test, implement, and train to defined or redefined business processes, which will enable the Region to achieve its business goals and maximize customer service.
Promotes a strong safety and compliance culture correcting unsafe acts or conditions without delay. Assists and supports the operation teams to comply with Safety Management Systems in conjunction with the Regional Safety Department. Supports the locations on the execution of the Accident and Injury Reduction Plans consistent with Airgas Safety Council and Safecor guidelines.
In collaboration with the VP Operations and Airgas cylinder operations, develop mid to long-term roadmap for the Regional supply chain encompassing reliability, efficiency, digitalization, and AI. Benchmark process activities against other Divisional/Regional Company or outside entities to identify potential best practice opportunities.
Work effectively with process/functional leaders to identify and develop business process improvement opportunities as part of Company-wide initiatives, the annual planning/budgeting process, and on an ongoing basis.
Draft business case justification working with key stakeholders for presentation to management.
Demonstrate financial acumen and ability to develop compelling business cases supporting recommended opportunities.
Manage and lead all phases of the process improvement project life cycle including project initiation, project development, and project implementation to improve the supply chain and CX.
Maintain an up-to-date knowledge and understanding of Standard Operating Procedures (SOPs) Manual, Safety Management System, SAP processes, and learning tools. Provide support to the leaders in the Operations team to improve the understanding and effective use of these procedures and systems.
Provide training and conduct audits on Standard Operating Procedures (SOPs). Share results with operations leaders and the regional President. Follow up by measuring progress at the locations and communicating with management.
Support efforts to ensure that new employees at the locations receive the appropriate training on systems, procedures, and processes. Coach new supervisors/managers in their development to achieve operational excellence.
Establish process metrics and measures for the entire supply chain through the process design, implementation, and post-implementation phase to ensure improvements deliver desired results and appropriate remediation actions can be identified and acted on quickly.
Communicate with the Operations leaders' leadership team regarding progress, obstacles, issues, and process improvement suggestions at the locations. Communicate with leadership when ineffective or poor processes are identified that contribute to transaction inaccuracy or should be improved.
May assist the leaders to improve transactional accuracy and ERP proficiency.
Support effective teamwork, communication, and collaboration between the CEC, logistics teams, plants teams, and Sales leaders and associates.
Conduct routine visits to locations to assist the VP and his or her direct reports by identifying and evaluating performance, safety compliance, inventory levels, SOP compliance, and training gaps.
Other projects/initiatives as assigned.
To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Bachelor's degree required or equivalent.
10 years of progressive professional experience in Operations.
Comprehensive understanding of supply chain (Production, distribution, etc. ).
Experience successfully leveraging business analytics to inform decisions.
Systematic problem solver focused on implementing solutions to solve root cause problems.
Comfortable with out-of-the-box thinking and challenging the status quo.
Strong ability to partner across a complex, decentralized organization and influence outcomes at all levels.
Ability to communicate and deliver presentations with impact.
Skilled in Microsoft Office including Word, Excel, and Outlook as well as a demonstrated ability to utilize financial applications within ERP software.
Ability to manage multiple priorities.
Exhibits customer-focused behavior such as building positive relationship management and strives to understand customer's needs, both internal and external.
Ability to deal with difficult situations in a diplomatic and professional manner.
Excellent oral and written communication and interpersonal skills. Ability to adjust communication method based on customer situation.
Experience integrating new technologies into day-to-day operations.
Vision, creativity, and a quality mindset.
Excellent interpersonal skills and demonstrated ability to work successfully in a team atmosphere.
Effectively coach and mentor in a one-to-one environment, in-person and remotely.
Employee may occasionally be required to travel.
Other duties and projects as assigned.
Our Differences make our Performance
At Air Liquide, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders, and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to innovate by living our fundamentals, acting for our success, and creating an engaging environment in a changing world.
A world leader in gases, technologies, and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders. Join us for a stimulating experience: you'll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collabo.
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