Director, Business Development, Hybrid, Full-Time

ClaimsPro LP
CA - Alberta - Calgary
November 20, 2024
Management

Director, Business Development, Hybrid, Full-Time (Calgary, AB)

As part of the National Business Development team, the Director, Business Development will be responsible for driving net new and organic business, ensuring highly productive client partnerships are maintained. This role encompasses responsibility to ensure that ClaimsPro remains competitive and well positioned in the marketplace demonstrating account strategic leadership and marketing initiatives. This role requires hands-on industry experience with a track record of client development, sales execution, strategic negotiations, and ability to provide continued growth and opportunity across the organization.

Organizational Alignment:

Reports to the Senior Vice President, National Business Development, Corporate Solutions, Wendy Scott

Key Performance Factors:

Centralized focus on relationship management, profitable client growth, customer retention by executing consistent and effective client contact
Delivery of strategic plan and objectives to achieve profitability
Delivery of revenue targets, new business and organic growth for ClaimsPro

Job Responsibilities:

Sales:

Participation, development and execution of Corporate (Private and Public Sector), Client results and new business opportunities
Participation, development and implementation of strategic sales initiatives for Corporate (Private and Public Sector) Canada, Risk Manager and Broker communities
Manage growth initiatives, and drive innovation in account development, pricing approaches and market alternatives
Relationship management and organic expansion, consistently broadening customer base and services provided for Client partners
Maintain competitive market intelligence to leverage opportunities in the marketplace.

Marketing:

Drive regional corporate marketing objectives with demonstrated creativity and innovation
RFP and proposals are a component to this role for client delivery, which typically overlap with sales and client strategy.

Account Management:

Develop and achieve annual sales forecasts, budgets, and business plans
Responsible for key account management, and expansion of organic growth opportunities
Accountability for all sales initiatives relating to the service of the region, including overall strategic direction, price, and process improvement of accounts
Drive retention objectives through the continued maintenance and monitoring of existing Client business strategies and business plans

Accountabilities:

Implementation of sales revenue targets and performance objectives
Work with all internal business intelligence including but not limited to: Regional Operations, National Operations, Finance, ECS, IT & QA to ensure client deliverables and growth for all accounts
Accountable for maintaining accurate updated client data in Monday.com and SharePoint including Contacts, all Client related documents (contracts, rate schedule, and proposals)

Qualifications & Education:

Minimum of 5+ years insurance industry experience
Minimum of 5+ years sales/marketing experience
CIP, CRM, CSP beneficial
Experience in all aspects of sales including growth strategies, account development, budgeting and forecasting
Strong problem identification and resolution skills
Demonstrates strong presentation skills and a solutions and service orientation
Excellent oral and written communication skills

Environment & Working Conditions:

Positive Team Dynamics
Innovative
Resourceful
Self-Management - Working from home
Organized - planning and strategizing skills
Analytical
Negotiator
Goal driven
Office location: Calgary Branch

Environment/Work Conditions:
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

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Read the full job description and apply online on the recuiter's web-site

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