Dispatcher II

OPENLANE
CA - Alberta - Airdrie
January 31, 2025

Who We Are:

At OPENLANE we make wholesale easy so our customers can be more successful.

We're a technology companybuilding the world's most advanced-and uncomplicated-digital marketplace for used vehicles.
We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values:

Driven Waybuilders. We pursue challenges that inspire us to build, create and innovate.

Relentless Curiosity. We seek to understand and improve our customers' experience.

Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.

Fearless Ownership. We deliver what we promise and learn along the way.

What we Offer:

Competitive pay
Employer-paid medical, dental, and vision benefits
Immediately Vested RRSP (Canada) with company match
Paid Vacation, Float, and Care Time
Employer-paid Short-Term Disability, Life Insurance, and Accidental Death and Dismemberment (AD&D)
Long Term Disability
Robust Employee Assistance Program through Telus Health
Employer paid Leap into Service Day to volunteer in your community
Tuition Reimbursement for eligible programs
Stock Options at a discounted rate after 6 months of continuous employment
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and rapid advancement

We're looking for:

As a Dispatcher, you will coordinate the daily activity within the transportation department, including ensuring timely and efficient dispatch of drivers for pick up/deliveries, coordinating sublet transportation carriers, posting charges, and reporting on transportation department activities to local management and our corporate office.

You are:

Organized. You are comfortable working in a fast-paced environment and can stay organized when handling multiple tasks.
Detail-oriented. You will ensure a high degree of accuracy in your tasks, in accordance with our customer and company requirements.
Team-oriented. You will support the Transport Supervisor/Manager with the day-to-day, and willing to jump in where needed to assist.

You will:

Coordinate the movement of vehicles to and from the Vehicle Logistics Centers (VLC), including dispatching loads for correct arrival designation, and completing all related paperwork to ensure a smooth transaction.
Manually or electronically enter data in an accurate and timely manner, including vehicle information, locations, and other documents, into our transportation and inventory management systems.
Accurately quoting transportation services, processing transactions, & posting charges according to contracts and company specifications
Investigate any discrepancies and communicating same to appropriate personnel in a timely manner
Coordinate with lead drivers to ensure vehicles are picked up in a timely and efficient manner
May assist with scheduling for transport drivers, ensuring adequate staffing in connection with the volume of driveaway services.
Act as a point of contact for transportation services within the VLC, ensuring customers receive prompt, efficient, and courteous attention; and escalating any concerns to the Transportation Supervisor/Manager.
Pro-actively promote transportation services in collaboration with our Sales & Dealer Relations teams.
May assist with onboarding, training, and supporting transportation employees with job related tasks
Ensure all company vehicles are in safe operating condition by scheduling regular maintenance and ensure weekly van inspections are completed in accordance with our safety program.
Other duties as assigned.

Must haves:

High School diploma or equivalent
1-3 Years' of related experience in a logistics or dispatching role
Tech-savvy, and comfortable using Google Suite
Strong customer service and communication skills
Excellent organizational and time management skills

Nice to Haves:

Post-secondary education in a related field is an asset
Self-starter who can assess work volumes and ensure timely completion of prioritized tasks
Experience with AMS, VTrace, and other OPENLANE systems
Bilingual (English/French) is an asset

Sound like a match? - We can't wait to hear from you!

Note:This job description in no way states or implies that these are the only duties to be performed by incumbents in this position. Employee(s) will be required to follow any other job-related instruction or duties requested by an authorized person. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

Read the full job description and apply online on the recuiter's web-site

Related Job Postings

Work-From-Home Benefits Representative

InsureMatch Staffing

CA - AB - AB - Bon Accord
January 29, 2025

Globe Life American Income Division (part of Globe Life, a NASDAQ traded company) is looking for Benefit Representatives to help manage growing client needs and help provide both new and existing clients with the best products and services available. This is an opportunity to get a foot in the door...

Find Jobs Hiring Now Near You!

Get Jobilize Job Search Mobile App Now