Agency Strategy Director

WE ARE HIRING AN AGENCY STRATEGY DIRECTOR
Are you ready to join the world's premier MarTech solution?
TLC has become THE global MarTech solution to reward consumer behaviour with experiences. Now operating from 14 worldwide hubs, the TLC COSMOS Platform connects millions of consumers with over 150,000 experience reward venues. We trust in decades of proprietary data to ensure we offer the right experience to every individual.
In 2024, TLC formed a strategic partnership with BD-Capital, a private equity firm. The collaboration provides both financial backing and strategic guidance, fueling TLC's mission to enhance its market leadership and expand its global footprint in data-driven loyalty solutions.
At TLC, we know that experiences make life more rewarding!
We are looking for innovative, passionate and caring people to join our team and help us continue to build our success story!
The Opportunity
As our Agency Strategy Director, you'll be the cornerstone between our Business Development, Creative, and Operations teams, crafting strategies that turn ambitious visions into reality. This isn't just about managing accounts - it's about elevating our entire agency's capability to deliver world-class work.
Who We're Looking For
We need a dynamic force who understands that great pitches don't just present - they persuade. Someone who can read the room, challenge assumptions, and close deals. You're not just strategically minded; you're commercially shrewd and naturally curious about everything from emerging trends to human behaviour.
Your Impact Will Include:
Establishing a research-driven culture that transforms consumer insights into compelling creative briefs
Creating and implementing evaluation frameworks that demonstrate clear ROI to clients
Driving best practice processes from initial brief to final pitch
Identifying and seizing opportunities in new sectors
Building and nurturing client relationships that lead to sustained growth
Contributing to our data strategy through Cosmos insights
Mentoring and elevating team performance
What You'll Bring:
Experience & Expertise
Proven success as a Group Account Director, Strategic Director, or equivalent in an award-winning agency
Track record of winning and delivering 360° campaigns
Deep understanding of marketing processes and sector needs
Strong portfolio of client relationships and industry connections
Demonstrated ability to grow client accounts and secure repeat business
Strategic Mindset
Ability to spot the real opportunity behind the brief
Talent for challenging and improving client briefs through market and consumer understanding
Commercial acumen that maximizes value for both TLC and clients
Natural aptitude for consultative selling at the highest level
Leadership Style
Inspiring mentor who raises the bar for team performance
Confident communicator across all channels
Natural relationship builder who thrives in collaborative environments
Strategic thinker who can translate vision into action
The TLC Way
We're looking for someone who embodies our values:
Curious about everything - especially people and brands
Active across all media, hungry for new experiences
Thrives in a competitive, fast-paced environment
Questions assumptions and seeks deeper understanding
Brings fresh perspectives and innovative solutions
Maintains unwavering professionalism while having fun
What Sets You Apart
You don't just manage relationships; you transform them into partnerships
You're not just commercially aware; you're commercially creative
You're not just professional; you're an inspiration
You don't just close deals; you open possibilities
Here's what we've got to offer:
Dynamic & collaborative team
Creative work environment
Career progression and upskilling opportunities
Weekly Happy Hour
TLC Wellness
Global Clients & Team exposure
TLC 'Fun Club' & Social Calendar (known to include pizza deliveries!)
TLC Gives Back - Charity partner/off site days.
'The Frankies' - Our very own awards/staff recognition event.
Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.
At TLC we aim to create a 'world within the world' that is free from prejudice, bias and inequity.
A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.
If you are ready to be part of the TLC Worldwide success story, click to apply today!
We look forward to seeing your application!
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