Procurement Service Connection Support Specialist F/M/X

Procurement Service Connection Support Specialist (F/M/X)

Solvay is all about chemistry. We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet's beauty for the generations to come.
About the role
Our Procurement Service Connection Support worldwide team, composed of 11 people, is integrated in the GBS (Global Business Service) Procurement Service Line, focuses on promoting the standard services and to push for more compliance for any stakeholder in our processes.
As a Service Connection Support Specialist, you will build on your service / process knowledge and connectivity to the users and different PSL teams.
You will be accountable for:


Promote and reinforce standard services:
Educate users on available standard services and how to access them to minimize non-compliance.
Empower user self-service:
Encourage and facilitate user self-service through standard solutions and readily available information.
Optimize local organization utilization of PtP (Procurement to Pay) services:
Guide local organizations on best practices for utilizing PtP services, identify areas for improvement, and demonstrate how these improvements can enhance overall process competitiveness.
Provide targeted training:
Conduct brief training sessions for user communities to reinforce compliance with PtP solutions.
Ensure timely issue resolution:
In case of non-compliance, actively engage stakeholders to promptly address and resolve any roadblocks (e.g., Workcycles, unanswered tickets).

We offer a permanent contract based on hybrid working mode.
About you
Relevant education degree or equivalent in Business, International Relations or related areas.
Relevant work experience in Procurement area.
Fluent in Portuguese and English (mandatory), Spanish is desired.
SAP experience in the domain.
Knowledge of process mining tools and similar.
Behaviors:


Proactive and Initiative-Driven:
Demonstrates a strong sense of ownership and takes initiative to identify and address potential issues.
Excellent Interpersonal and Communication Skills:
Effectively communicates and collaborates with individuals at all levels within the organization.
Customer-Oriented with Problem-Solving Abilities:
Focuses on meeting customer needs and effectively resolves challenges.

About the pay and benefits
Attractive and equitable pay for all:
compensation is determined within a range to foster your development in the role. While Brazil monthly base pay reasonably expected for this role is R$ 6.200,00 your salary may ultimately be higher or lower based on your skills and experience. Additionally, we provide a competitive total rewards package that includes a bonus and/or other incentives.
Solvay Cares program:
minimum of 16 weeks of parenting leave for all employees and package with healthcare, disability and life insurance coverage.
Prioritization of well-being:
work-life balance promotion, flexible approach to work part-time or hybrid work arrangements (depending on the type of job), employee assistance program with access to physical and psychological support.
Professional development:
prioritization of internal talents for career progression, access to a training platform, opportunities to join Employee Resource Groups (ERG) for experience sharing and mentorship and free language courses in 24 languages.
About us
Solvay, a pioneering chemical company with a legacy rooted in founder Ernest Solvay's pivotal innovations in the soda ash process, is dedicated to delivering essential solutions globally through its workforce of over 9,000 employees. Since 1863, Solvay harnesses the power of chemistry to create innovative, sustainable solutions that answer the world's most essential needs such as purifying the air we breathe and the water we drink, preserving our food supplies, protecting our health and well-being, creating eco-friendly clothing, making the tires of our cars more sustainable and cleaning and protecting our homes.
As a world-leading company with €4.9 billion in net sales in 2023 and listings on Euronext Brussels and Paris (SOLB), its unwavering commitment drives the transition to a carbon-neutral future by 2050, underscoring its dedication to sustainability and a fair and just transition.
At Solvay, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.
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