About the Job:
To carry out all communications and correspondence, familiarize with the latest technologies, and share all related technical upgrades and bulletins with the Team Leader and Technicians. Participate in video conferences as conducted.
Duties and Responsibilities:
Reports to Service Manager.
Responsible for warranty claims within the prescribed period and monitors remittance from HMC. Generates monthly reports for the Service Manager.
Prepares and sends quality information reports to HMC on quality issues.
Prepares pre-warranty approvals and goodwill claims as per the Service Manager's instructions and follows up with HMC for approval.
Takes charge of the workshop in the absence of the workshop controller.
Ensures that warranty parts are returned and retained, and sent back to the factory if requested.
Follows up on campaign and recall processes with CRM Department and Technical Service Bulletins with Technicians.
Skills:
Effective verbal and written communication skills.
Fair knowledge of relevant technical aspects.
Physical ability to perform job duties.
If you are passionate about costing and have a proven track record in clerical work, we want to hear from you! Apply now to join our team at Alzayani Investments and take your career to the next level.
Job Type: Full-time
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