Job Responsibilities:
Lead and manage the Central Dispatcher Center (CDC) operations for the Intercity Bus Project.
Coordinate and oversee the dispatching of intercity buses to ensure on-time departures and arrivals.
Implement and maintain efficient communication systems to liaise with drivers, operators, and other relevant stakeholders.
Ensure compliance with safety regulations, company policies, and operational procedures.
Monitor and analyze real-time data to optimize bus schedules and routes for maximum efficiency.
Resolve any operational issues or emergencies that may arise during bus operations.
Supervise and train CDC staff to maintain high standards of performance and service quality.
Collaborate with other departments to improve overall transportation services and customer satisfaction.
Essential Qualifications:
Strong leadership and managerial skills to effectively oversee CDC operations.
Excellent communication and organizational abilities to coordinate bus dispatching activities.
Knowledge of transportation regulations and safety standards to ensure compliance.
Problem-solving skills to address operational issues and emergencies efficiently.
Ability to work under pressure and make quick decisions to maintain bus service quality.
Desired Experience:
Prior experience in managing transportation operations or dispatch centers is preferred.
Familiarity with intercity bus services and route planning would be advantageous.
Experience in supervising and training staff to achieve operational excellence.
Demonstrated success in optimizing bus schedules and enhancing operational efficiency.
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