Leading Border Force Officer Shift and Non-Shift

Job Req ID

ABF-135741

Location

NSW; QLD; VIC; WA

Employment Type

Ongoing (Permanent), Full-time

Classification

APS Level 4 - $74,049. 00 and $79,871. 00 plus 15. 4% super (part-time pro-rata)

Contact Officer

Sura Moonemalle on 0427 684 982 or

Office Arrangements

Flexible - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.

Applications close on 06/02/2025 at 11:59pm AEDT (midnight) - Late applications will not be accepted.

*Please note this job advertisement has been extended. Applications now close 06/02/2025 at 11:59pm AEDT (midnight)

About our opportunity

This process is being used to fill 4 immediate position/s.
Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in NSW; QLD; VIC; WA.

About our team

National Operations | Onshore Detention | Detention Operations

Australian Border Force Detention Operations officers are responsible for the oversight and management of Australia's Immigration Detention Facilities (IDFs) and the security, safety, and welfare of detainees, contractors, visitors, and staff. They work closely with external service providers, government agencies, and stakeholders to deliver services to detainees and ensure the security and safety of detainees and all others within the facility.

Officers are responsible for a range of operational and administrative tasks including quality assurance and oversight of contracted service delivery. These tasks include audits and risk assessments to ensure compliance with departmental and regulatory standards. Officers work within high-risk, fast-paced environments and are required to respond to rapidly evolving situations and critical incidents to ensure the safety and security of the IDFs and the people within them.

Officers are eligible for the Immigration Detention Centre allowance as set in the Department of Home Affairs Enterprise Agreement 2024-27.

Our ideal candidate

The Department is looking for people who enjoy working in a rapidly evolving and forward-thinking environment. Our ideal candidate is an agile operator, capable of managing within a complex legislative and contractual environment to help the Department to deliver on its mandate of a safe and secure detention environment. The successful candidates will be self-driven and seek to directly influence the key outcomes of the immigration detention network.

Duties and responsibilities

• Assist with the development of recommendations and solutions to immigration detention situations through the interpretation of legislation, policy, and contracts.
• Display an understanding of applicable legislation and policy as it relates to detainees and the operation of IDFs.
• Identify contractual non-compliance by service providers and escalate for resolution.
• Contribute to the planning of operations (participate in Operation Safe Centres).
• Interrogate a range of systems to conduct moderately complex risk assessments of detainees and detention facilities to inform operational planning.
• Assist with responding to and managing incidents in accordance with departmental policies and procedures.
• Establish positive and professional relationships with detainees.
• Provide officer presence during service delivery.
• Lead and conduct compound walks, assess detainee behaviour, identify issues, and escalate for intervention.

Additional information

Skills/systems:

• Compliance, Case Management and Detention (CCMD) Portal.
• Integrated Client Services Environment (ICSE).
• Situationally aware and vigilant in high-risk work, health and safety (WHS) and operational environments.
• Interpretation and application of relevant legislation and delegated powers.
• Research and analysis for evidence-based decision making.
• Behavioural analysis and emotional intelligence to assess detainee behaviour and risk profile.
• Development and implementation of standard operating procedures.
• Interview techniques, including the ability to build rapport and effectively elicit information.
• Stakeholder engagement.

Attributes:

• Ability to communicate effectively with people from a variety of backgrounds.
• Agile, flexible and adaptable to new or evolving scenarios and changing priorities.
• Confidentiality and discretion within a high-risk environment.
• Displays integrity, high ethical standards, and maintains confidentiality and discretion within a high-risk environment.
• Empathy and commitment to duty of care for colleagues, service providers, and detainees.
• Maintains professional boundaries and standards.
• Resilience, including stress tolerance, resilience to vicarious trauma, and the ability to regularly deliver information to clients which may cause negative reactions.
• Strategic mindset in line with departmental views and risk tolerance.

How to apply

Submit your application and CV through the Home Affairs' recruitment system (ourPeople) before the closing date on 06/02/2025 at 11:59pm (midnight) AEDT - Late applications will not be accepted.

As part of your application, you will be required to prepare and submit a one-page applicant response document in relation to the advertised role, outlining:

• How your skills, knowledge, and experience will be relevant to this role.
• Why you are interested in the role and what you can offer us.
• Any specific examples or achievements that demonstrate your ability to perform the role.

Assessment methods:

Phase 1 - Written applicant response: Applications will be assessed on capabilities of Strategic Thinking (Primary), Achieves Results, and Productive Working Relationships.

Phase 2 - In-person Interview: Interviews will be assessed on capabilities of Personal Drive and Integrity, Communicates with Influence, and Demonstrates Professional or Technical Proficiency.

Applicant response documents must be a minimum of 11pt font in MS Word or PDF format, include your full name and the Requisition Number - 135741 in the document footer.

Prior to preparing your response, it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification.

Eligibility

To be eligible for the position you must be an Australian Citizen.

The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance, and:

• ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
• Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.
  

In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to,.