Senior Motor Claims Consultant

Introduction

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.

Overview

Your Role

We are currently seeking an experienced Senior Motor Claims Consultant to join our team, lead by example and facilitate excellence in our Motor claims handling.

This position will be offered on a permanent full-time basis with a hybrid approach. We offer flexibility to WFH and in our Sydney CBD or Parramatta office locations.

How you'll make an impact

You will add value to Gallagher Bassett across the following:

Manage a portfolio of high quantum and technical claims end to end
Build and develop external business relationships
Contribute to staff development in regular team meetings
Prepare Standard Client Reports within Service Instructions as required
Achieve monthly productivity levels as designated by management
Comply with relevant legislation such as The General Insurance Code of Practice, and other relevant legislation / regulations and policy requirements
Resolve complaints in accordance with company guidelines
Identify opportunities for process improvement
Identify potential fraud/recovery indicators for claims where applicable
Coaching and mentoring new starters and existing team members including in office, side by side training

About you

We're interested in hearing from people who possess:

To excel in this role, you will be a dedicated and driven Senior who thrives in a busy yet rewarding environment.

Extensive Motor Claims experience
Excellent customer service skills
The desire to learn and progress within a collaborative and talented team
Excellent interpersonal, spoken and written communication skills
PC literate - Database and Microsoft Office
A self-motivated individual with the ability to work autonomously
Strong business acumen with the ability to liaise with clients at any-given time
Outstanding organisational and time management skills
Superior task and schedule management abilities
Energy and flexibility to work with the Corporate team, and the desire to support projects identified as being critical to the long-term business plan

If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you'll experience the following:

Flexible work arrangements - including WFH
Paid Parental Leave
Birthday Leave
Opportunities for ongoing education and development
Service recognition awards
Employee assista.

Read the full job description and apply online on the recuiter's web-site

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