Senior Claims Consultant - General Liability

Introduction

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.

Overview

Your Role

Working within the General Liability Team, you will work with and report to the Team Leader, whilst also engaging with various Internal and External key stakeholders. This position will be offered on a permanent full-time basis with a flexible hybrid approach, working in our Sydney CBD or Parramatta office and WFH.

How you'll make an impact

You will add value to Gallagher Bassett across the following:

Manage a portfolio of general liability claims end to end
Attend and run settlement conferences
Coach and mentor other consultants as you will act as an SME across your portfolio
Interpret public liability and professional indemnity policy wordings and apply accurately
Provide advice to insured clients on indemnity, liability, quantum, reserving and settlement
Liaise with various third-party providers including solicitors, loss adjusters, brokers and barristers
Settle claims within client service instruction, company guidelines and delegated authority
Attending client meetings where applicable
Achieve monthly KPI's as designated by management
Comply with legislation such as Insurance Code of Practice and other relevant legislation / regulations and policy requirements
Resolve complaints in accordance with company guidelines
Identify potential fraud/recovery indicators for claims where applicable

About you

We're interested in hearing from people who possess:

To excel in this role, you will be a passionate and proactive Claims Consultant who thrives in a busy yet rewarding environment.

At least 5 years of Claims experience in public liability and/or professional indemnity claims management
Industry specific ANZIIF qualifications (desirable) with a strong exposure to claims involving Third Party Liability
Flexibility and receptivity to change
Focused on customer and the client
Negotiation skills
Excellent customer service skills
Excellent communication and interpersonal skills
PC literate - Database and Microsoft Office
Time management and organisational skills

If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you'll experience the following:

Flexible work arrangements - including WFH
Paid Parental Leave
Birthday Leave
Opportunities for ongoing education and development
Service recognition awards
Employee assistance program for yourself and immediate family members
Excellent Working Environment - friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
Exciting career - as our Company grows, so do the opportunities for our people

A brief overview on.

Read the full job description and apply online on the recuiter's web-site

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