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Introduction

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.

Overview

Your Role

Our established and diverse Motor team are searching for Claims Consultants looking to manage a large portfolio of differentiating claims, in a fast-paced claims environment. You'll be dealing directly with Third Parties, Loss Adjusters, NSW Government Agencies and provide support to all members of staff whilst focusing on building strong client relationships with all of our customers and external partners, and adhering to our companies values.

The positions will be offered on a permanent full-time basis with flexible hybrid working arrangements. Work from home and our Sydney CBD or Parramatta office locations.

How you'll make an impact

You will contribute to Gallagher Bassett across:

  • End to end motor claims management
  • Raise payments and settle claims with client service instructions, company guidelines and delegated authority
  • Achieve monthly productivity levels as designated by management
  • Resolve complaints in accordance with company guidelines
  • Find opportunities for process improvement and recognise potential fraud/recovery indicators for claims where applicable
About you

We're interested in hearing from people who possess:

  • Minimum two (2) years motor claims experience
  • Passion and drive to take ownership of your own claim's portfolio
  • Outstanding organisational and time management skills
  • Excellent interpersonal, verbal and written communication skills
  • Energy and flexibility to work with the Corporate team, and the desire to support projects recognised as being crucial to our long-term business plan
  • Ability to comply with relevant state legislation
  • Insurance policy interpretation skills
  • Stakeholder management

If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you'll experience the following:

  • Flexible work arrangements - including WFH
  • Paid Parental Leave
  • Opportunities for ongoing education and development
  • Service recognition awards
  • Employee assistance program for yourself and immediate family members
  • Excellent Working Environment - friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
  • Exciting career - as our Company grows, so do the opportunities for our people

A brief overview on GB

Gallagher Bassett is Australia's largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1000 staff.

GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance!

Read the full job description and apply online on the recuiter's web-site

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