Manager - Business, Credit Hindsighting

• Opportunity to join Westpac's 2LOD Risk team
• Established career path and progression opportunities
• Sydney based permanent role

How will I help?

As a Manager in 2LOD Risk, you will monitor and review the quality of credit decisioning and Credit Approval Authority (CAL) application within Commercial Bank, SME, Small Business, Private Wealth, CFAL, and Specialised Business.
You will undertake credit file hindsight activities, providing high-quality feedback, coaching, and guidance to CAL holders to ensure that quality outcomes are generated across the Business & Wealth portfolios.

You will assist the Executive Manager, Credit Hindsighting, in managing issues, actions, and resolutions arising from hindsight reviews, stakeholder engagement, JUNO, Credit Assurance, and/or Group Audit engagements.

You will provide 'overflow' credit hindsight support for other businesses as required, delivering high-quality feedback, coaching, and guidance in a timely manner.

You will also:

• Conduct credit file hindsight reviews to ensure compliance with the applicable CAL Grids / authorities and BB Hindsight Review policies.
  
• Assess whether decisions are soundly based, include appropriate analysis/mitigation of risks, and that funding & financial solutions provided are appropriate for our customers.
  
• Provide feedback, coaching, and guidance to stakeholders on hindsight outcomes, emerging issues, and 'best practice' risk management techniques and practices to help improve the credit capabilities of authority holders.
  
• Ensure that issues or opportunities are communicated in a constructive manner and discuss ideas, suggestions, or alternatives.
  
• Conduct deep dive analysis into high-risk areas within the Business & Wealth portfolios.
  
• Assist with preparation of regular reports and insights to key business stakeholders.
  
• Attend and provide support and insights for stakeholder engagement meetings.
  
• Review risk management policies, practices, and standards for application within the business.
  
• Create and maintain sound and productive working relationships with business partners.
  
• Contribute to the learning environment by participating in necessary professional development to enhance risk management capability.
  

What's in it for me?

Inspiring teams and unexpected opportunities.
Plus, the backing and great benefits from one of the most refreshing employers in Australia.
You'll have access to some of the best banking, wealth, and insurance benefits in the market, be paid well, as well as an entire suite of online learning and career planning tools to help you grow.

We offer generous paid and unpaid parental leave for your nominated primary and support carers, including leave to organise adoptions, surrogacy, and foster care arrangements.
We continue to pay your super contributions while you take all the time you need to get your new family settled.

What do I need?

• Able to work across teams and in partnership with the business.
  
• Problem-solving:
  challenges the status quo, develops solutions, and resolves issues.
  
• Research, analysis, and decision-making skills.
  
• Ability to manage change and strive for continuous improvement.
  
• Displays appropriate behaviours and values.
  
• Typically, 5+ years credit decisioning or credit risk/assurance roles in Commercial or Business Banking.
  
• Analytical, financial, and problem-solving skills essential.
  
• Multi-brand exposure and systems knowledge preferred.
  
• Understands key linkages/interactions with other key stakeholders, e.g., Business, Group, Legal.
  
• Knowledge of risk management.
  
• Knowledge of industry issues, trends, practices.
  
• Knowledge of regulatory/statutory legislative requirements as they relate to Commercial & Business Credit.
  
• Relevant tertiary qualification preferred.
  

What's it like to work there?

For the past 200 years, we've been backing people, businesses, communities, and ideas.
As Australia's first bank, we've adapted and evolved, inspired by our customers and a genuine desire to create better futures.

Together, we're creating better futures for all our people, customers, communities, and shareholders.
This has been our enduring Purpose.

We make change happen in the community.
It's our shared vision of a safer, greener, and more inclusive world that sees us back new ideas, innovations, and individuals who are creating better futures.

Start here .
Just click on the APPLY button.

At Westpac, we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products, and services for our customers, employees, and community.
This role is open to experienced candidates seeking a discussion around workplace flexibility.
We invite candidates of all ages, genders, sexual orientations, cultural backgrounds, people with disabilities, neurodiverse individuals, and Indigenous Australians to apply.
If you have questions about the recruitment process, please email

Do you need reasonable adjustments during the recruitment process?

We can provide reasonable adjustments for individuals with disabilities and/or neurodiversity.
If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 Option 2.3 or email