Shift Supervisor

We are currently seeking a dedicated and proactive full-time Shift Supervisor for our Perth Airport location.
Reporting to the Station Manager, this role plays a critical part in ensuring excellent sales and customer service for our clients whilst being dedicated to the growing success of the Station.
Some of the key responsibilities include:

Assisting the Station Manager to exceed financial targets and KPIs in optimizing revenue growth and maximizing profitability.
Effectively control station costs in accordance with set budgets.
Ensuring Company damage policies are complied with to decrease the risk and/or cost to accidents.
Actively market and promote Europcar services within the specified station region.
Exceed and surpass customer service expectations.
Prepare accurate daily, weekly, and monthly reports on agreed financial, operational station, and fleet performance measures.

To be considered, you will possess:

Experience working in a supervisory, team leader, or management position.
Prior sales, retail, or customer service experience.
Reporting and rostering in accordance with budgets.
Experience working with KPIs.
Clear and confident communication skills.
Ability to work a 7-day rotating shift roster.
Full Australian work rights.

Benefits include:

A competitive hourly rate + shift loadings + generous incentive scheme.
Opportunity to maximize your income based on your exceptional performance with our incentive program.
Ongoing training and development.
Access to same-day pay via our financial wellbeing provider.
Employee Referral Program - earn $$ when you successfully refer a candidate.
Company uniform provided.
Generous employee discounts including discounted car rental for staff, family, and friends, Bupa health insurance, pet insurance, Accor, and more!
Access to an international brand with opportunities to work nationally and globally.
Access to Employee Assistance Program and Calm App - the #1 app for mental fitness.

About Europcar Mobility Group
Europcar Mobility Group is a major player in mobility markets. Its purpose is to offer attractive alternatives to vehicle ownership, in a responsible and sustainable manner.
With this in mind, the Group offers a wide range of car and van rental services - be it for a few hours, a few days, a week, a month, or more - with a fleet equipped with the latest engines, and which will be increasingly "green" in the years to come.
Customers' satisfaction is at the heart of the Group's ambition and that of its employees. It also fuels the ongoing development of new offerings in the Group's three business lines - Professional, Leisure, and Proximity - which respond to the specific needs and use cases of both businesses and individuals.
The Group's 4 major brands are: Europcar - the European leader of car rental and light commercial vehicle rental, Goldcar - the low-cost car rental leader in Europe, InterRent - 'mid-tier' car rental and Ubeeqo - one of the European leaders of roundtrip car-sharing (BtoB, BtoC). Europcar Mobility Group delivers its mobility solutions worldwide through an extensive network in over 140 countries.
IMPORTANT: Europcar Mobility Group conducts pre-employment screening checks on all prospective employees to verify prospective employees are not recorded on an International Sanctions List. By submitting your application, you consent to Europcar Mobility Group completing a check as part of its recruitment process.
Please note, only shortlisted candidates will be contacted.
Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?
Do you have experience working towards targets and KPIs?
Do you have customer service experience?
How many years' experience do you have as a Shift Supervisor?
How much notice are you required to give your current employer?
Are you available to work on a rotating roster?
Do you have a current Australian driver's licence?
What's your expected hourly rate?
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