Digital Commercial Underwriter

Aviva plc
AU - perth
November 8, 2024

Digital Commercial Underwriter

Digital Commercial Underwriter - Salary circa £25,000

Start date 3rd February 2025

We have an exciting opportunity to join our SME Digital Trading Team as a Digital Commercial Underwriter! This role could be ideal if you're seeking a fantastic opportunity to build a career in insurance as an underwriter within a fast-paced dynamic team.

Full training will be provided, we are flexible with experience, but you will need to have exposure to working in a fast-paced environment - for example from a customer service, banking, insurance or contact centre background.

Training will be based onsite full time for up to 1 year.

A bit about the job:

The team is responsible for digital accounts covering both commercial motor and commercial business, along with building credible relationships with brokers.
As the Digital Underwriter, you will be aligned to a portfolio of customers/brokers and be responsible for proactively developing our SME digital book of business.
You will deliver excellent broker/customer experience and technical underwriting support in a fast-paced multi-demand channel environment.

Skills and experience we're looking for:

Excellent customer service and stakeholder management skills.
Enthusiastic, motivated and keen to learn with the ability to multitask.
Computer Literate, comfortable navigating multiple systems.
Excellent communication, listening and negotiating skills, and passionate about delivering brilliant customer service to build and maintain positive relationships with brokers to drive business growth.
Confident decision maker, with strong initiative and high-learning agility.
Ability to work independently, within underwriting authority, handling more complex risks and experience working in a team environment, conferring where appropriate.

What you'll get for this role:

Starting salary circa £25,000 (depending on location, skills, experience, and qualifications)
Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's.
Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts
Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
Brilliantly supportive policies including parental and carer's leave
Flexible benefits to suit you, including sustainability options such as cycle to work
Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
We take your wellbeing seriously with lots of support and tools

Aviva is for everyone:

We're inclusive and welcome everyone - we want applications from all backgrounds and experiences.
Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply.
We also consider all forms of flexible working, including part-time and job shares.

To find out more about working at Aviva take a look here.

We interview every disabled applicant who meets the minimum criteria for the job.
Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you.

We'd love it if you could submit your application online.
If you require an alternative method of applying, please give Tawana Chin a call on 07789 624461 or send an email to

Read the full job description and apply online on the recuiter's web-site

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