Service Optimisation Lead - East
At Epiroc, our vision is 'Dare to think new'. We challenge our way of working, thinking, and acting to find new and sustainable solutions in a rapidly changing world. We see possibilities and dare to question the status quo. This is your opportunity to join the Epiroc team and enter a world of innovation, commitment, and collaboration.
We are currently seeking an experienced Service Optimisation Lead to join our team in Orange, NSW.
Responsibilities will include but are not limited to:
Forecasting of parts consumption within the service department
Bridge between service and inventory to ensure relevant healthy stock is on hand when required.
Job scoping and estimating
Planning of major works either field or workshop to ensure a broader understanding of the workload
Monitoring warranty processing and follow up as required
Maintaining our job database to ensure accessibility to information regarding machine builds and midlifes across the country
Ensure efficiencies across all job processes
Requirements:
Previous experience in mining industry or similar
Trade qualification in mechanical, heavy diesel, electrical or hydraulic or similar
Demonstrated skills in process, systems and optimisation
An unrelenting safety focus
A strong customer perspective
Excellent communication skills
Highly analytical and detailed with a strategic mindset
Problem-solving ability, diagnostic and troubleshooting skills
Ability to handle and work under pressure
What do we offer?
Salary Continuance Insurance
Flexible Working Conditions
Novated Leasing
Paid Parental Leave for Primary and Non-Primary Caregivers
Education Assistance
Opportunity to be part of a values-driven company, committed to your professional development.
Join the Epiroc family and you'll become a part of a dynamic, supportive and inclusive work environment, with opportunities for career progression on a global scale, training and personal growth. Epiroc is an equal opportunity employer and encourages women, Aboriginal, Torres Strait Islander people & people from culturally diverse backgrounds to apply.
Our motto is United in performance. Inspired by innovation. If you feel you have the skills and experience to take the next step in your career, please click 'Apply' now.
United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward. In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support from their leaders. We are committed to give you every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere. Diversity and sustainability are key to grow fresh and innovative ideas and solutions for our customers. Epiroc is a leading manufacturer for the mining and infrastructure industries. Learn more at ***
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