Ramp Operations Manager Planning and Resource - 12 Month Secondment

Overview
People. Passion. Pride. This is what has driven our teams since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 290 locations in 65 countries, across 6 continents.
But at the heart of our business is our people.
Role Purpose
Provide assistance to the Ramp Manager with managing the day-to-day operation of the Ramp department.
Main accountabilities include:

Communicate with airline reps/ regulatory authorities and attend regular meetings
Manage both International and Domestic Ramp business units
Responsible for the facilitation of training, resourcing, shift/duty allocations and rostering
Responsible for future resource planning and potential business and customer opportunities
Responsible for capturing all necessary operational/finance data using software (RSMS)
Responsible for implementation of new systems/software (MARS etc) via required processes
Responsible for cost mitigation when budgeted scheduling/revenue has reductions
Ensure that productivity and performance criteria are met
Oversee duties across both the domestic and international operations
Work down as required

Management:

Oversee the allocation of shift overtime ensuring that each shift has satisfactory staffing levels to ensure we meet operational requirements
Administer disciplinary action to any staff members who are found to be in breach of company policy
Demonstrate leadership, decision making and organisational skills necessary to efficiently meet performance requirements in a changing work environment
Attend meetings as required by the Ramp Manager
Liaise with Management, level 8, level 7, level 6, Service desk and PSS (passenger service supervisors) to ensure operational requirements are being met
Manage and report OH&S concerns and maintain a safe working environment
Assist with presenting induction training and on staff interviewing panel
Oversee the Training and Maintenance departments
Co-ordinate and oversee staff recruitment

Administration:

Produce rosters to cover operational requirements
Conduct staff appraisals and plan staff development
Monitor the signing in/out of vehicles
Initiate and investigate incident reporting using the MORSE system
Actions incident reporting requirements and ensure all documentation details are completed accurately
Responsible for the planning and implementation of the Company's OHS policy within an operational area
Develop and implement procedures aimed at the prevention of workplace injuries
Develop and implement procedures on the management of workplace attendance in an operational area
Use company computer programs to capture airline/ flight details
Work down as Ramp Supervisor within the operation

Enterprise Knowledge:

Assume responsibility for the implementation of company policies and procedures
Apply detailed understanding of customer airline systems
Apply detailed knowledge of government regulations
People management principles
Incident reporting and investigation
Resolve operational issues
Provide more detailed advice and information on the organisation's products and services

Safety, Security, WellBeing and Compliance:
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
What we are looking for:

Strong leadership and coaching skills
Detailed knowledge of company policies and procedures
Ability to resolve operational issues within a designated area or group
Detailed understanding of incident reporting and investigation
Detailed understanding of customer airline systems
Detailed understanding of government regulations
Ability to provide detailed advice and information on the organisation's product and services
Excellent communication, organisation and time management skills
Sound computer skills including Microsoft Office Suite

Diversity
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
Application Instructions
Is this role ticking all the boxes for you? If so, please click apply now!
Need more detail? Feel free to contact RAMP Management for further information.
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