Business Director

As the Human Experience (HX) Company, Starcom harnesses the power of media to bridge the tension between what people want and brands need.

We believe the alchemy of people and technology create experiences that people love, and the actions that brands need. Our people are empowered by technology, and they use it to reinvent, navigating brand offerings in the way they want. They are carving their own desire lines through traditional consumer categories.

Our people are provided the benefit of:

• An inclusive and engaging workplace where the alchemy of people and technology creates experiences that people love, and actions that brands needs.
• The opportunity to experience another world, learn new things or do something that excites you outside of media through our annual Human Experience Day.
• Flexible working - the opportunity to mould the way you want to work to fit your lifestyle.
• A constantly evolving and personalised Learning and Development programme tailored to the training you need to drive your career development.
• Local and Global Mobility - transferring to any agency within Publicis Groupe in Australia and internationally.
• An onboarding program that commences from the point of you accepting our offer and shares everything that you need to know about Starcom and sets you up to achieve success throughout your first 6 months.
• Progressive parental leave initiatives.
• Wellbeing initiatives that support your 'Wholeself' - mental health initiatives which include a Publicis wide shut down in October each year to mark World Mental Health Day. We also have massages, flu shots, free breakfast and fruit and access to our Employee Assistance Program.

You will be joining a experienced and well recognised agency with credentials:

• 1x AdNews Media Trading Team
• 1x win & 10+ nominations (e. g. , 30 under 30, women in media, next of the best)
• 26x Trade & PR Content
• 2x B&T - Top 10 Recognition (CEO - Rainmaker and COO - Big Spender)
• B&T - Starcom 'Gold' for August - Best Performing Agency in Market
• B&T Award Nominations - Best Digital Transformation and Best Audio Campaigns

The transformation you will experience

Our client servicing teams are experts in converting people expertise into business value, both internally for our people and externally for our clients. As a senior client lead within the Starcom agency, the Business Director is responsible for driving a trusted business partnership with clients to ensure we create experiences people love and actions brands need linked to business outcomes for our clients.

This role is also integral in ensuring that we are cultivating a high-performing team with high retention. The Business Director will collaborate with the Client Services Director to deliver the overall Starcom Vision and Strategy.

Your scope will include:

Client Partner

• Understand the client's business to create strategic and positive business partnerships with existing senior clients (Marketing Directors, Senior Brand Managers) with support from CSD.
• Support the development and delivery of our client business plan and drive continual uplift of our TRR scores and delivery of any associated KPIs.
• Identifies and drives organic growth opportunities with existing clients.
• Lead the Starcom HX planning framework on all key briefs, ensuring campaigns are executed seamlessly by setting and leading the team working cadence under our Starcom Ways of working.

Capability and Culture Leader

• Ownership of delivery of Performance Development reviews including development plans for direct reports; proactive identification and management of performance issues (with support from People and Culture);
• Support the CSD in creating an environment that inspires, challenges and develops highly engaged teams to optimise their performance.
• Role model leadership behaviours aligned to our culture and beliefs.
• Continuously develop and elevate the capability of our teams and be responsible for the continuous uplift of agency cultural metrics.
• Responsible for delivering client contractual commitments across all relevant channels
• Delivery of accurate forecasting in line with agreed process

Brand Ambassador

• Champion the Starcom brand across clients, media partners, trade press and wider Publicis Groupe agencies. Embed our brand story with all team members. Role model the expected behaviours and beliefs of the brand.

What you're looking for

• A supportive and collaborative culture
• Clients who are open to suggestions and working progressively.
• Access to the best tools in market.
• Household brands that focus on innovation and best-in-market digital execution.

What type of person will be successful in this role

• 10+ years of experience in media agency or similar roles
• Extensive digital media experience in a media agency environment
• Ability to work collaboratively as a client lead to deliver solutions in line with omni-channel strategy
• Proven ability and demonstration of exceeding client and campaign objectives
• Have managed a multi-discipline media team
• Working with media owners and technology partners
• Understanding of display/social/mobile/video and search platforms
• Able to provide solutions and think outside of the box
• A collaborative team member who thrives in working with others
• A true professional with strong time management and the ability to juggle multiple priorities
• Strong organisation skills with a love for being one step ahead
• Has a curious nature with a willingness for continuous learning and fearless growth

Publicis Groupe benefits

Be a part of the Publicis Groupe family, one of the world's most progressive and dynamic modern communications businesses, enjoying all the perks that come with our network offering:

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing
• A rewarding office environment backed up by ourPublicis Liberté flexibility approach 'working your way, with us!'
• Access to our Global AI Platform,Marcel , connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes
• A culture of open feedback and support to achieve your goals through our Career Conversations program
• A committed Diversity, Equality and Inclusion strategy driven through ourViva! Women,Égalité, enABLE andEmbrace (reconciliation action plan) programs
• Work Your Worldprogram enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year
• Parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits
• Access to counsellors, psychologists, and professionals throughSonder - an all-in-on digital wellbeing technology.