Business Development & Marketing Manager

At SOM, we are a collective committed to shaping a better future for our clients, communities and planet. We aspire to create the most sustainable, impactful work through creative, interdisciplinary teams with all the resources and diversity of a global firm. We value those who are passionate about excellence, innovation, integrity, inclusivity, and collaboration. Together we can achieve great things.

Success at SOM Means

• Ideas: We believe in a meritocracy of ideas. We look to everyone to actively contribute to the discourse in the firm.

• Knowledge: We believe that expertise is the result of lifelong learning. We are not expected to know everything, but rather to passionately pursue answers, develop new skills and deepen our knowledge.

• Product: We strive for excellence in the concept, quality, and delivery of our work.

• Individual: We value individuals who bring the highest standards of professionalism and personal integrity in the way they work. Each person can develop and contribute their wealth of attributes, skills and knowledge to support the overall health of the firm.

• Team: We value the power of interdisciplinary integration. A positive team culture in which everyone collaborates openly towards common goals is essential.

• Firm: We have a history of making transformative contributions to the profession and our communities. We are constantly innovating and attempting to bring new approaches, solutions and processes to our work.

Position Responsibilities

Business Development:

• Collaborates with local and international leadership on business development strategies and the evaluation of potential clients and projects, ensuring regular decision-making.

• Focuses on developing all of SOM's functional disciplines in Australia.

• Collaborates with Practice Leaders and local Leadership on pipeline management, including ensuring data accuracy, in order to meet practice and firm goals.

• Is a strong contributor to business plan creation and implementation, by identifying trends and growth areas in the market, and how to best strategically position SOM, interpreting historical data, identifying target clients, keeping groups/leaders on target, providing research, etc.

• Researches, interprets, and shares market intelligence, including specific client research.

• Regularly communicates and meets with new/existing clients to discover project information, alongside Leadership.

• Regularly represents SOM to clients, potential clients, and consultants as another "face" of the firm, including at conferences and events.

• Leads regular business development Leadership meetings and participates in firmwide practice calls.

• Collaborates with Global Marketing & Business Development Leaders and other colleagues to develop and implement business development practices and strategies.

• Seeks, organizes, monitors and reports Client feedback for all active and completed projects.

• Coaches and mentors Marketing and Design Disciplines staff on business development strategies and techniques.

• Develops and maintains a strong business network.

• Maintains a profile in professional and community organizations.

Marketing:

• Prepares proposals and other marketing materials.

• Prepares and advises on the development of general marketing collateral.

• Leads business development portion of regular Leadership meetings and participates in firmwide practice.

• Maintains network of consultants and collaborators and contributes to building bespoke teams for strategic pursuits.

• Collaborates with Global Marketing & Business Development Leader and other Managers to develop and implement firmwide business development strategies.

• Collaborates with Global Marketing & Business Development Leader to develop and manage the annual marketing budget, resources and staffing efforts.

• Actively monitors local and national events related to project awards, recognitions, industry prizes and events, etc. Coordination, submission and monitoring of required material and collateral required for applications.

• Actively monitors local and national publications, reports, gazettes and other written and online media for marketing and business development opportunities.

• Tracks opportunities, business plans, and business development initiatives using Salesforce, and effectively uses Salesforce to manage work and communicate with others through reports.

• Acts as a key resource in the office for Salesforce training and quality assurances.

• Liaises with SOM's global Communications Team, both with content and ideas to support marketing and business development efforts.

• Performs other tasks and responsibilities as may be required.

Leadership Responsibilities

• Inspires and leads others by example, participates in staff mentoring and training, clearly defines team member expectations and responsibilities, empowers others, and delegates where appropriate based on team members' recognized abilities and potential.

• Develops and/or manages, in collaboration with team members, a clear and consistent work plan to achieve the project budget, deliverables, and schedule.

• Actively engages in internal and external professional development opportunities.

• Contributes to the implementation of sustainable strategies in all project assignments and the associated development of staff knowledge.

• Contributes to the development of standards, policies, and procedures.

• Protects SOM from financial and legal risk.

Minimum Qualifications

• Bachelor's degree in Architecture, Urban Design, Marketing, Communications, or related field.

• 10 years of professional services business development experience (A/E/C industry preferred), with a minimum of 2 years in a management role.

• Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively work within a matrix organization.

• Strong people and project management skills.

• Strong storytelling skills.

• Enthusiastic collaborator and team player.

• Proactive, detail-oriented and committed to achieving tangible results in a fast-paced environment.

• Ability to coach and mentor others, including peers.

• Self-reliant, creative problem solver, results-oriented.

• Must have Salesforce or other CRM software experience.

• Strong Microsoft Office and Google Workspace skills.

• Adobe Creative Suite skills preferred.

• Fluency in English; other languages a plus.

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