Agency Partner Manager, LATAM SMB - Mexico City

Responsibilities
TikTok is the leading destination for short-form mobile video.
At TikTok, our mission is to inspire creativity and bring joy.
TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose.
Our platform is built to help imaginations thrive.
This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
Status quo? Never.
Courage? Always.
At TikTok, we create together and grow together.
That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About the Team
We're looking for a passionate Agency Partner Manager with a digital advertising background to join our growing Account Management team in Mexico City - Mexico.
You will be a crucial member of a growing team that will partner with high value SMB agencies in a one-to-many structure with the goal of driving revenue, agency education and satisfaction.
This position requires exceptional consultative sales, coaching, and a passion for client service/partnerships to drive long-term growth.
Our ideal candidate will have the ability to thrive in a hypergrowth work environment, a passion for growing revenue, and desire to help shape and scale solutions to support and grow SMB agencies.
Responsibilities

• Establish and grow agency relationships by seeking partnerships across various agency teams
• Acquire potential agencies on our platform
• Serve as external product expert, educating agencies on TikTok product solutions and best practices to help them achieve greater results through building compelling data-driven storylines that are customized to the Agency/Client's business
• Provide scaled media strategy and planning support, while monitoring, analyzing campaign performance to make proactive recommendations to improve results
• Coach and enable agencies to effectively pitch new business
• Develop long-term strategic plans and conduct quarterly business reviews to build productive relationships with key Agency stakeholders and their clients
• Troubleshoot and resolve issues in a timely manner
• Prioritize book of business based on understanding of agency opportunities to reach your goals while ensuring exceptional client service across book of business
• Partner with cross-functional team members to deliver scaled strategic initiatives
• Serve as the voice-of-the-customer providing insights/feedback on product, operations and opportunities to build and expand the Agency team

Qualifications
Minimum Qualifications

• Minimum 3+ years of marketing, media sales and/or online advertising experience with direct client management experience or agency
• Agency experience or Agency partnerships experience
• Experience in the marketing/social media/advertising industry with a strong understanding of the digital advertising ecosystem.
  
• Excellent verbal and written English language skills

Preferred Qualifications

• Knowledge of a self-serve platform, auction, or programmatic ad products.
  
• Experience of acquiring new clients/agencies
• Proven track record of reaching and exceeding sales goals with a large book of business with ability to identify, prioritize and secure business opportunities
• Passionate about TikTok marketing, and up for the challenge of building something from the bottom up
• Ability to influence buy-in and build relationships with key stakeholders being creative, outside-the-box thinker and strategist
• Experience prioritizing and managing projects and tasks within a fast paced environment
• A team player and collaborator with the ability to perform well in a rapidly growing environment

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.
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