Accounting Agent

Expeditors
AU - macedon
January 19, 2025

Company Description
'We're not in the shipping business; we're in the information business' -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

15,000 trained professionals
250+ locations worldwide
Fortune 500
Globally unified systems

Tasks and Duties

Reconcile and resolve problem invoices
Build key relationships with operations and customers in order to quickly resolve invoice issues
File invoices, statements and any accounting related documents when necessary
Support credit manager with exception reports to identify and resolve various accounting issues
Support Accounting Department with miscellaneous projects and assignments
Ensure communication with local branches
Post deposits timely to our accounting system
Generate summary invoices for customers using a script.
Sending customer invoicing using macro tools.
Posting accounting journals as needed.
Arranging customer refunds in payables system
There is a high usage of Excel - so good Excel knowledge is required.

Expeditors Key Performance Expectations

Exceptional Customer Service: Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. Builds rapport and exhibits empathy during interactions, and consistently strives to improve customer satisfaction with customers.
Job Execution: Consistently completes quality work that matches job expectations. Is committed to operational excellence and continuous improvement for own job function and across the network. All activities are compliant with company policies/procedures and code of business conduct and with government regulations.
Reliability: Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized, manages own time effectively and can prioritize.
Collaboration: Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers.
Communication: Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally. Provides relevant and timely information to co-workers, customers and service providers.
Culture: Exhibits and promotes the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Personal Growth and Development: Participates in training within the company's guidelines, completing at least 52 hours of relevant training per year.

Accounting Agent Job-Specific Performance Expectations

Timely and Accurate Accounting Processing: Manages Invoice summaries for customers. Posts daily deposits.
Accounting Exception Management: Proactively monitors exception reports to identify problems on accounts, analyze exceptions and to effectively resolve issues with internal and external.

Qualifications

Minimum two years of relevant experience in Public Accounting and/or industry
Technically proficient and have strong accounting, analytical, financial modeling, and research skills
Excellent organization skills and detail-oriented
Motivated self-starter and work with urgency
Ability to thrive in a fast-paced and dynamic environment
Proficient in MS Office applications (specifically Excel - an advantage)
Excellent written and oral English communication skills
Ability to accept and implement change as it occurs
Strive for continuous improvement - create best practices

Additional Information

Expeditors offers excellent benefits and career development.
This role is based full time on site.

Read the full job description and apply online on the recuiter's web-site

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