Enrolment Officer

Location: Southern Cross Catholic College, Annandale
Salary Range: $71,252 - $73,490 per annum pending experience
Tenure: Full Time, Permanent
Commencing Date: As soon as practicable
Closing Date: Monday, 30 December 2024 unless filled prior

Southern Cross Catholic College, Annandale is a co-educational college that offers classes from Prep to Year 12. The college values effort, commitment and support and challenges students to become their best selves. In doing so, a college environment is provided in which students can grow holistically. The college promotes activities, processes and structures that enhance a love of life.

About the Role

Southern Cross Catholic College is seeking an experienced and dedicated Administration Assistant/Enrolment Officer to join their school. This is a Full Time, Permanent position, commencing as soon as practicable.

The Enrolment Officer works in collaboration with the Business Manager and provides high level administrative support to the College Leadership Team, demonstrating a degree of self-initiative, flexibility, attention to detail, and dependability.

The Enrolments Officer will be required to be the initial point of contact for all visitors, parents, staff and students to the College. The incumbent will present a professional image and create a welcoming, warm and positive impression. As an initial point of contact for the prospective families of the college, they deliver high quality customer service.

The position reports directly to the Business Manager but will work closely with the College Leadership team.

Key Accountabilities:

The Enrolments Officer will represent Southern Cross Catholic College in a professional, warm, friendly and efficient manner. Duties include:

Enrolments

• All enrolment enquiries for Years Prep to 12, providing a timely, tailored response and recording the enquiry in the College's database for follow-up.
• Manage the enrolment process for all students from enquiry through to commencement including the administration of all enrolment documentation.
• Coordinate interviews for prospective students and families with relevant Leadership and Senior staff.
• Maintain and enhance enrolment policies and procedures to maximise the efficiency of the enrolments process and the experience of prospective families.
• Maintain enrolments and enquiry databases to ensure they remain accurate and up-to-date, with all relevant information captured.
• Ensure student departure processes are accurately completed for Years Prep to 12.
• Completing Student Data Transfer Note for interstate transferees.
• Responsibility for accuracy of Student data in Compass for all students and families.
• Transitioning student portfolios and information to new schools as requested.
• Student administration duties using Compass.
• Performing end of year processes which include entering new students into Compass and rolling over students into their new classes for the following year.
• Assisting leadership with primary class placement as well as communicating this information to parents.

Analysis and Reporting

• Provide executive support and regular reports to the Principal on current and projected enrolment figures.
• Analyse and report on the statistical data available in the College's enrolments database regarding the movement of prospective enrolments through each stage of the journey from enquiry through to commencement, sharing feedback and insight on factors affecting enrolments.
• Liaise with relevant stakeholders to prepare and provide data and information to relevant government departments, including bi-annual census data, and assist with audit visits arising from the submission of data to government agencies.
• Assisting the Business Manager to develop reports on enrolment forecasts; statistical information on student enrolments; comparisons between past and current student numbers.
• Seek and compile feedback from families on the enrolment process to determine levels of satisfaction and opportunities for improvement.

College Tours and Events - Coordination and Management

• Conduct College tours for prospective students and families. Coordinate the involvement of other staff as required.
• Attend and assist with organising Open Days, School Expos and any other College events with an enrolment focus.
• Coordinate the organisation of Orientation Mornings/Days for new students, liaising with the appropriate staff.
• Coordinate the production of event supplies and merchandise for Orientation Days.
• Assist and attend where appropriate, Information Nights for current and prospective parents and students.

General

• Support the Administration team to ensure a consistently high level of customer service is upheld across the enrolment function and ensure data integrity is maintained.
• Provide advice requiring knowledge of policies and/or the interpretation of rules or regulations within their area of operation. Assist in developing policy and procedures relating to their work area and identifying future trends.
• Apply knowledge of relevant industrial instruments and occupational health and safety requirements.
• Coordination of, and participation in, marketing activities.
• Assisting the administration team with day to day duties where they may arise.
• Any other task as reasonably directed by the Business Manager and Principal.

Mandatory

• Current Working with Children Suitability Card - The successful candidate will require a paid Blue Card before commencement as per the No Card, No Start policy developed by Queensland Government.
• Qualification at certificate level or equivalent knowledge and experience relevant to the position.
• Current Driver's Licence.
• Ability to travel from time to time within the Catholic Diocese of Townsville.
• Ability to perform the physical requirements of the role in a safe manner.

Desirable

• Recent administration experience in a school or other environment.

Some employees may be subject to pre-employment medical assessments during the selection process. Depending on the nature of the position, it may be necessary for successful applicants to be immunised against certain preventable diseases in order to minimise the risk of transmission.

What we offer
An attractive remuneration package including:

• Competitive Salary range.
• Annual Leave at 17. 5% leave loading.
• Salary packaging options.
• Modern facilities, equipment and resources.
• Access to long service leave after 7 years of continuous service.
• Up to 14 Weeks' paid parental leave.
• Deferred Salary Scheme.
• Corporate health insurance.
• Induction, professional development and learning opportunities.
• Wellbeing programs and initiatives.

Our Organisation

Townsville Catholic Education provides a supportive, flexible working environment where care for the in.