HR Systems and Experience Lead

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.

• Nil

• Internal relationships - all levels within the business inclusive of Executive Leadership Team, Group Leadership Team (GLT), Front Line Leadership Team (FLT), Belron Group Employees and People and Leadership team
• External Relationships - Belron Workday Team, External Auditors, consultants, and representatives as required

• No direct reports

• 3+ years of experience in HRIS administration, HR technology, or related fields
• Familiarity with HR processes such as recruitment, onboarding, payroll, performance management and employee benefits

• Bachelor's degree in Human Resources, Business Administration, or a related field
• HRIS certification(s) (e. g. Workday, SAP, etc)

• Ability to manage data with high accuracy and ensure system integrity
• Comfortable working with various HR technologies and understanding the integration of these systems
• Strong analytical, problem-solving, and troubleshooting skills
• Excellent communication skills and ability to work with both technical and non-technical teams
• Proficiency in use of Microsoft Office Suite
• Excellent in customer service, attention to detail, organisational skills, ability to meet deadlines
• Willingness to learn new HR systems and processes as technology evolves

• Experience with Workday
• Experience with processing and running Payroll

• Monitor system performance and identify areas for improvements and implement enhancements to optimise Workday functionality
• Continually focus on Workday set up and processes to create great user experience
• Coordinate with Belron Workday team to optimise the system
• Serve as primary point of contact for system issues, working closely with stakeholders, Belron Workday team and if needed external vendors to resolve issues
• Generate reports, dashboards, and summaries for key stakeholders, and providing training for stakeholders to self-serve
• Maintain accurate data in Workday
• Work closely with the OD team to have the system support key processes like Talent Review and Performance, to provide support, deliver solutions and system enhancements
• Assist with audits and ensure compliance with data governance policies
• Be familiar with Payroll systems and work closely with the Payroll team to maximise set up/integration between payroll and HR systems
• Ensure HR systems comply with legal, regulatory, and organizational data protection standards

• Provide coaching and instructions to managers and employees on how to use Workday, maintaining user guides and customise for O'Brien purpose
• Drive and promote a culture to champion Workday
• Be a great relationship builder, have fun while you work and be someone others love working alongside
• Demonstrate O'Brien Values

• Following safe work procedures established by O'Brien.
• Following the OH&S directions of your direct supervisor and O'Brien Management.
• Wear and maintain any personal protective equipment that is required to control exposure to hazards in the workplace, as directed by your supervisor or as described in O'Brien OH&S procedures.
• Using other safety and emergency equipment provided in the workplace as directed or as required in the O'Brien OH&S procedures.
• When required, assisting your supervisor and other workers in the risk assessment of workplace hazards.
• Report workplace hazards to your direct supervisor.
• Report injury or illness arising from workplace activities.

• Views everyone as a customer
• Puts self in the customer's shoes
• Gives reassurance, e. g. 'you have come to the right place, we will sort it out for you'
• Clarifies complex customer situations
• Takes pleasure in each customer being satisfied
• Takes personal responsibility for resolving customer problems and complaints
• Handles difficult customer issues by remaining calm, polite and suggesting possible solutions
• Maintain, monitors and assess the provision of services of standards
• Challenge poor service standards

• Takes full ownership of issues, e. g. says 'I am owning this'
• Is driven by targets and wants to be successful
• Works harder/ redoubles effort to ensure delivery at times of pressure
• Helps others to understand the need for change
• Sells change positively
• Does not panic and stays calm and re-prioritises under pressure
• Challenges any bad practices
• Persists in the face of problems
• Demonstrates a desire to exploit sales opportunities

• Is available and approachable
• Passes on information using appropriate method of communication
• Keeps communication short/ direct
• States own case and opens up a dialogue
• Listens attentively to others and their opinions
• Encourages others' participation in meetings
• Initiates two way discussion
• Presents an argument positively and responds constructively to questioning

• Is open to new learning
• Is not afraid to ask for help/ advice
• Is self-critical and thinks about how to improve
• Participates in training with a positive attitude
• Acts on feedback
• Gives tips/ advice to team members to help performance

• Knows and checks the relevant business data
• Takes control, looks at all jobs/resources to gain a business unit overview
• Knows the full picture behind every job
• Makes quick decisions
• Looks at other options
• Makes decision consistent with facts/logic
• Takes a 'Do it, Do it Now' approach
• Seeks other views when unsure

• Has a real enthusiasm for improvement
• Wants to improve the business unit size/ performance
• Encourages ideas among the team
• Analyses relationship between income and cost
• Suggests new ideas to business customers

• Puts extensive time into pre-planning
• Develops clear plans for daily/ weekly activities
• Plans activity systematically
• Communicates regular updates to all team members

If you meet the above criteria and you're seeking a rewarding career with a nationally rec.