Systems Administrator

Job Req ID

Home Affairs-135879

Location

ACT

Employment Type

Ongoing (Permanent), Full-time

Classification

APS Level 6 - $90,199. 00 and $103,770. 00 plus 15. 4% super (part time pro-rata)

Contact Officer

Newton Braga on 02 6229 3550

Office Arrangements

Onsite

Applications close on 06/02/2025 at 11:59pm AEDT (midnight) - Late applications will not be accepted.

About our opportunity

This process is being used to fill 2 immediate positions. Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in ACT.

About our team

GM Technology & Major Cap Group | ICT Division | Technology Operations & Support | Classified Systems Delivery

The Classified Systems Delivery Section (CSD) is responsible for the delivery and support of Information and Communications Technology (ICT) systems at the Secret classification, for use by the Department of Home Affairs and a range of external stakeholders. These include numerous Australian Government Departments, New Zealand Government Departments, and other Commonwealth agencies.

The CSD Section is a multidisciplinary team comprised of resources across numerous ICT disciplines, including server, network, compute, storage, cryptographic, deployable, and desktop solutions. It also operates the Australian Secret Network (ASN) Service Desk, network and close support services and the Department's COMSEC and Top Secret (TS) coordination units.

CSD supports a range of critical government capabilities, including counter terrorism initiatives, law enforcement activities, Home Affairs maritime platforms, and national crisis response, such as the continuation of Executive Government during a national emergency or disaster.

Please note: Working in our office in Canberra is required due to the nature of our IT operation environment and the operational requirements of the role.

Our ideal candidate

• Very good Information Technology (IT) System Administration skills and significant experience across a variety of platforms
• Team oriented
• Customer focused for ICT service delivery
• Prepared to work in an on-call roster and after hours to support service operations.

Duties and responsibilities

• Assure the availability, capacity and health of the Australian Secret Network IT platform (Windows, RedHat Linux and VMware infrastructure and applications), and manage disaster recovery
• Manage or support the resolution of incidents and problems, preparation and implementation of changes, and continuous improvement in accordance with ITSM practices and processes, and Australian Government security policies
• Support knowledge management, including preparing and improving knowledge base articles, standard operating procedures and other technical documentation relevant to platform operations
• Support IT systems and services deployed on Australian Border Force vessels in support of border security operations
• Develop and maintain stakeholder and vendor relationships to enable effective collaboration and service operations, aligned with our business needs.

Additional information

Formal education and qualifications in IT system administration (e. g. tertiary or vocational education, previous Microsoft Certified Solutions qualifications or Microsoft Role-based Certifications) will be highly regarded.

Most of the technologies deployed in the ASN IT platform include:

• Windows Server
• Microsoft SQL Server, Active Directory, System Centre Configuration Manager (SCCM), System Centre Operations Manager (SCOM), Hyper-V and Virtual Machine Manager (SCVMM), File and Print services, Exchange, and SharePoint
• RedHat Enterprise and other flavours of Linux distributions
• VMware suite of server and end-user computer solutions
• Dell, HP and Hitachi hardware server, storage and backup infrastructure
• End User Computing Zero/Thin Client platform
• CommVault Backup Solution
• F5 Load Balancer
• YSoft, PaperCut and SafeQ Print Solutions
• Symantec Endpoint Protection (SEP)
• Symantec Data Center Security (DCS).

How to apply

Submit your application and CV through the Home Affairs' recruitment system (ourPeople) before the closing date on 06/02/2025 at 11:59pm (midnight) AEDT - Late applications will not be accepted.

As part of your application, you will be required to prepare and submit a one-page applicant response document in relation to the advertised role, outlining:

• How your skills, knowledge, and experience will be relevant to this role
• Why you are interested in the role and what you can offer us
• Any specific examples or achievements that demonstrate your ability to perform the role.

Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number - 135879 in the document footer.

Prior to preparing your response, it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification.

Eligibility

To be eligible for the position, you must be an Australian Citizen.

The successful candidate will be required to obtain and maintain a Negative Vetting Level 1 (AGSVA) security clearance, and:

• ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
• Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.

In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.

Diversity and inclusion

The Department is committed to workforce diversity, and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme, you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit:

Technical assistance

Internal applicants with technical enquiries can log a ticket through the Support Connect portal, send an email or call us:

• Lodge an enquiry through the Support Connect Portal
• Email:
• Phone: 1300 793 883 (within Australia) or +61 2 6196 0444 (outside of Australia)

Please include any applicable screen captures; a response will be provided during business hours.

Notes

The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. <.