Development Environment Manager - DevOps RC

Business name: Dalet Australia Pty Ltd
Title: Development Environment Manager - DevOps

Permanent full-time position

38 hours per week

$100,000 - $120,000 per year

Sydney, NSW, close to public transport

It's an amazing time to join Dalet as we continue to shape the future of media production, management and distribution. Mature and stable like a large corporation, yet agile and growing like a start-up, Dalet is the perfect place for talented, internationally minded and highly motivated individuals looking to join a very dynamic company where things get done!
A leading, independent software and services provider, Dalet empowers broadcast and media organizations all around the world. Our solutions allow media professionals to create, manage and distribute (social media, mobile, VOD and OTT) content faster and more efficiently, fully maximizing the value of assets. When combined, Dalet products power end-to-end, unified multimedia operations for news, sports, program preparation, production, archive and radio.
Dalet solutions are used around the world by many thousands of individual users at hundreds of TVs, Radios and other content owners, producers and distributors, including public broadcasters such as the BBC, France TV and Russia Today, commercial networks and operators such as HBO, Canal+, CNN, NBC, FOX, ABC, CBS, Mediaset, and government & international organizations such as the UK Parliament, the UN, NASA and many others.
As the preferred technical point of contact, the Software Engineer is a trusted business advisor to key customers providing valuable guidance and input into ensuring all the IT systems are functioning efficiently and maintaining the company's promise to the customer.
By providing a superior level of service, we are able to maintain a long-term relationship through customer satisfaction and this gains their confidence for successful support contract renewals, expansions and recurrent business.
The Development Environment Manager Engineer tasks and responsibilities include the following:

Gather sizing requirements from customers in order to provide scaled Cloud or Onprem environments

Analyse change requests for upscaling environments

Analyse bug reports in JIRA, and resolve either in collaboration with Dev team or by correcting environment

Test environments during testing phases as part of the delivery project

Update environments based on new releases of the software

Update infrastructure scripts accordingly (Terraform + Ansible)

Maintain infrastructure scripts (Terraform + Ansible)

Manage versioning of the scripts in Bitbucket

Document scripts in Bitbucket

Share documentation of scripts with customer during handover sessions

Support the Sales and Pre Sales teams during proposals on sizing questions and all technical questions regarding infrastructure

Provide cost estimates (mostly on cloud environments) during proposals to evaluate TCV (total contract value)

Provide design solutions and proof of concepts and full proposal including cost of projects

Manage of platforms, implementation and development

Spearhead training of the team and manage showroom

Update infrastructure and deployment scripts (Terraform + Ansible) in order to support latest releases and improve performance of deployments on different projects

Coordinate actions to support sales and presales activities

The job will be permanent, full time, with hours to be worked between 9.00 am and 5.30 pm Monday to Friday.
Successful applicants must have:

Minimum of 2 years' experience with the Linux operating system. (Ideally some form of a Linux Administration Certification)

Minimum experience of 2 years for developing and deploying server-side applications (Java/Groovy, Javascript/Node js)

Minimum Experience of 2 years for developing and deploying web technologies (Javascript/React.js)

Understanding of protocols/technologies like HTTP, SSL, SQL, HTML, XML, JSON

Understanding application clustering/load balancing concepts and technologies

Experience with Amazon Web Services (AWS), Rackspace (RKS) or Microsoft Azure (Azure) technologies, Google Cloud Platform (GCP)

Minimum Experience of 1 year for automating deployments using tools such as Terraform, Ansible, Docker

Minimum Experience of 1 year for evaluating third-party software integrations like API, MOS, file exchanges

Minimum Experience of 1 year for versioning tools for maintaining program code and associated documentation like Git and Bitbucket

Minimum Experience of 1 year for monitoring tools like Grafana, ELK, Prometheus

Experience in participating as an exhibitor and demonstrator in media industry technology exhibitions such as Broadcast Asia, InterBee, and ABE Australia.

Highly motivated in customer support services and client satisfaction

Experience in troubleshooting/debugging complex technical issues

Excellent written and oral communication skills in English

Good written and oral communication skills in French

Must be able to articulate technical solutions to all audiences

Ability to work independently and as a team player

Minimum of 5 years' experience with Media Asset Management System

Understanding of video Formats and Codecs

If you are interested in this job, please submit an application. We will contact you for an interview should you qualify.
Applications close on 16 Aug 2024
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