Technical Officer - Senior Technical Officer

Technical Officer | Senior Technical Officer

Public Sector CSA Agreement 2024 - Level 4 - $92,098 - $96,660 and Level 5 $101,122 - $110,517

Location: Belmont Regional Office

Unit/Division: Operations

Work Type: Fixed Term - Full Time, Fixed Term - Part Time, Permanent - Full Time, Permanent - Part Time

Do you have skills, knowledge and experience in the installation, diagnosis and repair of any of the following equipment?

• VHF, UHF and HF land mobile radio terminal devices.
• VHF, UHF Radio repeaters, RF links and associated equipment and interfaces in analogue and digital.
• ROIP based radio communication systems.

We want you!

The Department of Fire and Emergency Services (DFES) seeks to establish a pool of suitable applicants.

There is one (1) Level 4 Technical Officer permanent full-time position and one (1) Level 5 Senior Technical Officer permanent full-time position available for immediate filling.

This pool will be valid for a period of 12 months, and suitable applicants may be considered for appointment to similar at-level vacancies as they arise.

This advertisement will remain open for a period of 3 months, with applications assessed periodically.

Being appointed to the pool does not guarantee you placement in a position.

About Us

As Western Australia's leading hazard management agency, DFES performs a critical role coordinating emergency services for a range of natural disasters and emergency incidents threatening life and property.

By empowering our people, we create a diverse and capable organisation where we are united and supportive, allowing us to work better together.

About the Roles

We are after experienced radio communications technical officers/technicians to join our busy team.

• Have experience in the installation, diagnosis, and repair of radio equipment, including VHF, UHF, HF land mobile radio communication systems.
• Have experience in digital, internet-protocol based radio communication systems and networks.
• Are experienced in a similar role and are self-sufficient and show strong initiative.
• Can cope with multiple tasks simultaneously and be able to prioritise and deliver outcomes to tight deadlines.
• Are problem solvers with the ability to translate complex technical information to communicate with a diverse range of stakeholders.
• Are dedicated team players.

Level 5 Senior Technical Officer

The Senior Technical Officer:

• Supervises the technical support team, investigating issues and diagnosing and repairing faults.
• Works across various projects providing specialist technical advice, training, and support on radio communications systems.
• Proactively engages with stakeholders to provide technical support, with a strong focus on customer service.
• Maintains an up-to-date knowledge of radio communications industry standards, trends, and practices.
• Identifies and implements improvements to enhance service delivery.

Level 4 Technical Officer

The Technical Officer:

• Carries out installations, maintenance, and testing on DFES land mobile radio communications systems.
• Diagnoses and repairs complex faults.
• Provides radio communications advice to operational staff and volunteers.
• Helps with scheduling maintenance activities for radio communication assets.
• Builds rapport with stakeholders to provide a high level of customer service.

Prerequisites

Level 5 Senior Technical Officer

• Possession of a diploma or trade certificate in Radio Communications or similar.
• Possession of a current Western Australian Driver's License (C Class minimum).

Level 4 Technical Officer

• A Diploma or Trade Certificate in Radio Communications or equivalent or demonstrated active progression towards same.
• Possession of a current Western Australian Driver's License (C Class minimum).

Employment Conditions and Additional Information

• DFES is an emergency services organisation, and all employees may be required to work or travel outside of normal business hours to assist with emergencies.
• Should your application be deemed suitable for further assessment, you will be invited to undertake a technical assessment in line with the role requirements.
• Employees in this position are required to participate in a 24/7 on-call roster.
• Employees in this position will be required to attend emergency incidents.
• Employees in this position will be required to undertake intrastate travel by road or air, normally for short periods.

If you don't want to miss out on this great opportunity, !

All applications must be submitted online, simply click 'Apply for Job', located at either the top or bottom of this screen and follow the instructions.

To apply for this position, please submit the following:

• Please indicate clearly in your application which position you are applying for or if you are applying for both positions.
• Evidence of the prerequisites listed above.
• A current comprehensive CV that clearly demonstrates your relevant competencies and experiences, including the names of two referees.
• A maximum two (2) page statement addressing the essential criteria listed below.

Level 5 Senior Technical Officer

• Demonstrated extensive experience and ability in the installation, diagnosis and repair of radio communications equipment.
• Demonstrated experience in the continuous improvement of service delivery.
• Demonstrated ability in building and sustaining productive relationships with a diverse range of stakeholders.

Level 4 Technical Officer

• Knowledge and experience in land mobile radio communications systems and equipment.
• Demonstrated ability to analyse problems and implement solutions.
• Able to communicate with a wide range of people and build and maintain working relationships.

Both Positions

• Address the Level 5 Senior Technical Officer essential criteria listed above.
• The panel will determine your suitability against each position throughout the assessment stages.

To assist with your application and provide you with more detail about the application process, please click on the attached Applicant Information Pack.

If you have any support or access requirements, we encourage you to advise us at the time of application and throughout the recruitment process.

Please Note:

• All Essential Criteria listed in the Form will be assessed during the course of the selection process.
• Referees may be contacted at any stage during the process.
• Ensure you have saved your documents in MS Word (. docx files only) or PDF format.
• Any late, emailed or proforma applications submitted will be rejected.
• An executive search may be undertaken as part of the recruitment to this role.

Benefits of Working With DFES

• Free 24/7 access to an on-s.