Senior Implementation Specialist

Senior Implementation Specialist

At Telstra Health we believe health technology has the potential to be the great enabler for transforming the way healthcare is delivered. With the backing of our parent company Telstra, we're all about combining technology and innovation to deliver significant, scalable solutions for improving patient and clinician experiences and health outcomes.

Join us in digitising healthcare!

What's the opportunity?

We are looking for a Senior Implementation Specialist to join our team of client-facing applications consultants who can help us continue to deliver world-class solutions to our clients.

About the role:

Primarily working with our PowerBilling and Revenue Collection (PBRC) product, our team works alongside our clients to design, configure, implement, and support the PBRC application.

Key responsibilities of the role will include:

• Facilitating implementation workshops with clients where system design around business workflow is key.
• Undertaking system configuration.
• Supporting clients throughout Systems Integration Testing and User Acceptance Testing.
• Facilitating product training and providing go-live support.
• Collaborating with our Application Specialists and Product Delivery teams to ensure client requirements are delivered in the product.

About you:

• Completion or working towards completion of a relevant graduate degree (e.g. Business, Accounting, Technical, Operational Health).
• Experience in the delivery of software implementations.
• Highly effective time management and problem-solving skills.
• Excellent written and verbal communication skills with a client focus.
• Proven knowledge of programming concepts, exposure to databases and data storage.

Desirable:

• Knowledge and experience relating to Billing and Accounts Receivable processes and systems.
• Experience relating to Public Hospital Billing Medicare and Health Fund claiming requirements.
• Technical skills and experience working with SQL, JavaScript, and MS SQL / Oracle databases.

Why join Telstra Health:

• We believe that flexibility is not a 'perk'; it's how we have always worked! We celebrate that flexibility looks different for each of us and support your work-life harmony.
• Join us if you find change, a fast-paced environment, and even some ambiguity thrilling! Our entrepreneurial spirit and genuine desire to make a difference is one of a kind, and the work we do is not only meaningful but also exciting and new!
• Holding on to good talent is important to us. We support our exceptional people forge career paths internally. Our People Leaders are committed to continuously enhancing their team members, celebrating successes, and identifying growth opportunities.
• If you want to join the incredible team that is helping to solve some of the biggest challenges faced by the health and aged care sector today, we are the right place for you!

And it doesn't stop there…

• Avenues for growth and stepping into other roles.
• 30% discount on Telstra services including home broadband and post-paid mobiles.
• Free 24/7 professional and confidential support for you and your family through EAP.
• Employee rewards program that includes discounts on shopping, gym memberships, movie tickets, health insurance, and more.
• Multiple leave options including 16 weeks gender-equal paid parental, family and domestic violence leave, cultural, volunteer, study leave, as well as the option to purchase additional leave.

We are passionate about creating an environment that's inclusive and supportive. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply. Even if you don't check every box above, we encourage you to apply today or get in touch with us on .

Applications will be assessed and shortlisted as they are received, so apply today!

We are a Circle Back Initiative Employer. We commit to respond to every applicant, and you will hear back from us soon.