Customer Service Specialist

Westpac Group
AU - australia
November 13, 2024

Join our fabulous banking team in Glendale
Full time position available
Keep taking your career up a notch

How will I help?

You'll be the face of St George - working in-branch to help our customers achieve their financial goals.
How will you do it? By understanding their individual needs and circumstances - and delivering a tailored solution that clearly offers the most value for them.
Along the way, you'll use your new business skills to find new leads across our wealth, insurance, home loan and small business lending.

What's in it for me?

We want you to love what you do - and where you do it.
You'll be paid fairly, while being in a great position to grow your career - with a range of online learning, training and career planning tools on offer.
Some of the best banking, wealth and insurance benefits that are out there will be on offer - and you can even take paid volunteer leave or secondments as well.

Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers.
This includes leave to organise adoptions, surrogacy, and foster care arrangements.
And we continue to pay your super contributions while you take all the time you need to get your new family settled.

What do I need?

With experience in customer service - and a solid track record for meeting sales targets - you'll see this role as your next opportunity to become a new business expert.
You'll be able to communicate clearly and confidently with our customers, fostering great relationships and providing service that can really exceed their expectations.
And you'll do all of this as part of a team environment - which you'll have worked in before.

What is it like to work there?

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other.
At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We'll empower you to shape your career path.
Through personalised upskilling, mentoring, and training opportunities, you're in control of where you start and how you'll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

Hear from some of our people and their experiences working with us.

How do I apply?

Start here.
Just click on the APPLY or APPLY NOW button.

At Westpac, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone-our customers, employees, and the wider community.
If you're interested in discussing workplace flexibility, please feel free to mention it in your application.

We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply.
If you have questions about the recruitment process, please email .

Do you need reasonable adjustments during the recruitment process?

We can provide reasonable adjustments for individuals with disability and/or neurodiversity.
If you require an adjustment to be made during the recruitment process at any stage, please email .

Read the full job description and apply online on the recuiter's web-site

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