Return to Work Specialist

Introduction

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.

Overview

See yourself in our team:

In the role of a Return to Work Specialist you will be is responsible for helping guide people through their recovery and return to work journey post workplace injury to achieve a sustainable return to work and life. You will do this by delivering a personalised, empathetic face to face service for individuals that have experienced a workplace injury. The roles focus is to positively influence and encourage parties to participate in the return to work process and take ownership of actions.

How you'll make an impact

On a day to day basis you will:

Facilitate and attend regular face to face visits with the injured worker, employer, treating health practitioners and allied health professionals
Educate and inform stakeholders on the return to work process, legislative requirements etc.
Educate the injured worker on the benefits of utilising specialists, services and available support to assist in achieving the agreed return to work goals
Attend medical reviews with the injured worker to promote implementing strategies and early intervention
Work closely with vocational providers to achieve return to work and return to life outcomes for the injured worker
Facilitate and monitor medical and like cost management strategies on claims, ensuring cost effectiveness for the purpose of sustainability of the scheme
Work closely with internal stakeholders to ensure consistency across portfolios, to produce return to work outcomes or review of entitlements
Communicate with all relevant stakeholders to develop a Work Plan (Service Plan) regarding the return to work process
Ensure accurate and detailed documentation is recorded to ensure evidence based decisions on all claims;
Attend file reviews with employer representatives;
Assist and educate employers and workers in completing any workers compensation documentation as required.

About you

We are interested in hearing from people who have:

Recent or previous work experience in Workers Compensation and/ or Claims Management experience is highly desirable
Experience in the Allied Health or Job Placement industry is highly desirable
Demonstrated knowledge of the Return to Work Act and its application is desirable, but not essential
Demonstrated knowledge of relevant acts, legislation and work health benefits is desirable, but not essential
Excellent customer service, communication and interpersonal skills as well as a team player attitude
Demonstrated high levels of autonomy with a learning mindset.
Experience working within a dynamic fast paced environment

Working with us:

GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance! GB recognises that our benefits program holds a different value or meaning to each employee. At GB, there are a number of benefits available to our team to ensure we capture a wide range of products and services that we believe will positively impact our diverse workforce.

Just a few of our benefits include:

Discounted Insurance
Dress for your day
Novated Leasing
Flexible & hy.

Read the full job description and apply online on the recuiter's web-site

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