Payments Officer

Introduction

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.

Overview

See yourself in our team:

In the role of a Payments Officer, you will be responsible for providing payments and administrative support functions to the South Australian - Workers Compensation Operations, for the South Australian Community on behalf of Return to Work SA.

How you'll make an impact

On a day to day basis you will:

Provide a professional and customer focused payments service for all internal and external stakeholders regarding payment and general enquiries;
Support the claims teams through performing general administrative tasks as required;
Liaise with stakeholders for the accurate keying and processing of payments;
Ensure that all payments are processed promptly & accurately, and that all appropriate procedures have been complied with to meet business unit KPIs such as service level agreements and service standards;
Maintain filing and data integrity standards within internal systems;
Monitor, process and action emails received in the shared email inboxes
Ensure a tailored customer centric service with empathy, respect and a focus on continued improvement

About you

We are interested in hearing from people who have:

Recent work experience within a customer service-based role
Strong administration experience
Excellent communication and interpersonal skills as well as a team player attitude
Exceptional time management and organisation skills
Experience working within a dynamic fast paced environment

Working with us:

GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance! GB recognises that our benefits program holds a different value or meaning to each employee. At GB, there are a number of benefits available to our team to ensure we capture a wide range of products and services that we believe will positively impact our diverse workforce.

Just a few of our benefits include:

Discounted Insurance
Dress for your day
Novated Leasing
Flexible & hybrid working

To apply:

If this role sounds like your new career- we want to connect! Click on Apply for this Job. To be considered for this opportunity you must have right to live and work in Australia when applying. Agency applicants will not be considered for this position.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
Novated Leasing opportunities
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Read the full job description and apply online on the recuiter's web-site

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