Quality Assurance Manager

Are you an experienced professional dedicated to enhancing academic excellence? City University Ajman is seeking a motivated and organized Quality Assurance professional to join our team.

• Formulate strategies, policies, systems, procedures, and practices for the university's academic quality assurance and enhancement.
  
• Assist in developing policies and guidelines on teaching evaluation, program review, and student learning assessment.
  
• Monitor, review, audit, evaluate, and continuously develop the university's quality, alongside its quality assurance and enhancement strategies, frameworks, and procedures at all levels to promote academic excellence in learning, teaching, and research.
  
• Provide administrative and substantive support for quality assurance and enhancement at all levels of the college and support institutional and course accreditation processes for external organizations and agencies.
  
• Monitor, review, audit, evaluate, and continuously develop institutional and course accreditation.
  
• Advise on program and course approval and development.
  
• Oversee the allocation of teaching development and organize teaching enhancement activities.
  
• Compile publications on learning and teaching enhancement as necessary to provide a quality assurance perspective.
  
• Participate in the preparation and implementation of departmental academic plans.
  
• Monitor issues and concerns related to student affairs and direct activities for the improvement of student learning within the department.
  
• Establish and sustain appropriate structures for management, consultation, decision-making, and communication with staff and students.
  
• Accomplish the university's objectives concerning students admissions and enrollment.
  
• Develop course design and identify needs for revising the curriculum periodically.
  
• Serve as the custodian of students' records of achievements.
  
• Support students with research, internships, and the use of practical labs.
  
• Supervise academic advising of students in department programs.
  
• Participate in the administrative tasks within the department.
  
• Propose and implement policies to enhance research activities within the department to uplift academic development.
  
• Coordinate with other Deans/Department Chairs to escalate university research projects.
  
• Follow up on the assessment and quality assurance of academic programs within the department.
  
• Ensure a safe, healthy, hazard-free environment for both staff and students, guaranteeing full compliance with health and safety requirements.
  
• Ensure that university equipment under the department's control is properly maintained and serviced as required.
  
• Ensure all activities are carried out to the highest possible standards and that the required evaluation and monitoring procedures are properly documented to ensure both compliance and improvement; such procedures will include teaching, research, and management of all resources.
  
• Comply with auditing, quality assurance, and risk management procedures, both internal and external, to safeguard eminent service to staff and students.
  
• Prepare correct and error-free e-Course files for all courses assigned.
  
• Participate in various projects that serve the community.
  
• Participate in the accreditation process and document preparation for related academic programs.
  
• Attend meetings when necessary.
  
• Perform other related duties as needed.
  

• Master's degree in Education, Quality Assurance, or a related field.
  
• Minimum of 3 years of experience in quality assurance or academic administration, preferably in a university setting.
  
• Strong understanding of accreditation processes and quality assurance practices in higher education.
  
• Excellent organizational, communication, and interpersonal skills.
  
• Ability to work collaboratively with faculty, staff, and students.
  
• Proficiency in relevant software applications and data management systems.
  

City University Ajman is a prestigious institution dedicated to academic excellence, research innovation, and community engagement.
We offer a diverse range of programs and opportunities for students to excel in their chosen fields.
Join us in shaping the future of education and research.

Step into a rewarding career at City University Ajman, an Equal Opportunity Employer dedicated to fostering an environment where you can excel professionally while maintaining a healthy work-life balance.
Experience a positive workplace culture, comprehensive health benefits, generous annual leave, and continuous learning through our training and development programs.
We also offer an annual airfare allowance and a robust rewards and recognition program for your dedication.
Join City University Ajman, where your career is a fulfilling journey in a supportive and enriching environment that promotes equal opportunities for all.